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- Tasks: Support the Social Value Manager and enhance customer service through administrative excellence.
- Company: Join a dynamic social enterprise focused on impactful community initiatives.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful projects.
- Why this job: Make a difference in the community while building relationships and enhancing your career.
- Qualifications: Experience in customer service or administration; a passion for social value is a plus.
- Other info: Exciting opportunities for growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Charity Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative processes whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Social Value Coordinator.
Informed Recruitment are a specialist provider of resources to the Housing & Property Technology markets; we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
The objective of the role will be to support the Social Value Manager in the delivery of the organisation's Social Value strategy by providing a comprehensive administrative support service, supporting the provision of charity services, and monitoring and supporting partners in recording and promoting Social Value outcomes.
Day-to-day activities will involve:
- Building relationships in the supply chain
- Monitoring, promoting and ensuring defined Social Value outcomes
- Ongoing reporting
- Research
- Creation of marketing material
- Data input support and analysis
- Providing support in the completion of and assessing applications for funding
- Supporting the organisation and delivery of the annual dinner and awards event
Background
- Customer Services - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
- Administrator/Executive Assistant - Experience in taking responsibility for the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
- Housing/Property background - Experience as a Social Housing professional with subject matter expertise in Social Value, Assets, Property Services, Development or Building Safety looking for a new challenge.
- Procurement - Administration in a procurement department or previous work in Social Value.
- Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
- Self-starter with a positive approach with a background in an office environment, customer services and/or administration
- A positive consultative approach, based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
- Task orientated with a strong work ethic.
Social Value Coordinator employer: Informed Recruitment Limited
Contact Detail:
Informed Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Value Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing and property sectors on LinkedIn or at local events. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for social value! When you get the chance to chat with potential employers, share your thoughts on how you can contribute to their mission. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the company’s social value initiatives. Bring ideas to the table on how you can help enhance their strategies. This shows you’re not just interested in the job, but in their vision too!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Let’s make this happen together!
We think you need these skills to ace Social Value Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Social Value Coordinator. Highlight your experience in customer service and administration, and don’t forget to mention any relevant background in housing or property sectors.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for social value and how your skills align with the job. Be sure to mention specific experiences that demonstrate your ability to build relationships and support customers.
Showcase Relevant Skills: In your application, emphasise your organisational skills and your ability to manage multiple tasks. Mention any experience you have with procurement frameworks or working within supply chains, as these are key to the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Informed Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Social Value Coordinator. Familiarise yourself with the organisation's mission and values, especially their Social Value strategy. This will help you demonstrate your genuine interest and how your background aligns with their goals.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share specific examples from your past experiences where you've successfully built relationships and resolved issues. Highlight your consultative approach and how it has positively impacted customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle various situations. Think of scenarios related to administration, customer service, or social value outcomes. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges they face in delivering their Social Value strategy, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.