Head of Member Services: Housing & Customer Success in Cardiff

Head of Member Services: Housing & Customer Success in Cardiff

Cardiff Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Informed Recruitment Limited

At a Glance

  • Tasks: Lead a team to enhance client relationships and drive customer service growth.
  • Company: Informed Recruitment Limited, a leader in the housing sector.
  • Benefits: Competitive salary, hybrid work model, and travel opportunities.
  • Other info: Exciting opportunity for career advancement in a dynamic environment.
  • Why this job: Make a real impact in social housing while developing your leadership skills.
  • Qualifications: Strong background in social housing and account management required.

The predicted salary is between 50000 - 65000 Β£ per year.

Informed Recruitment Limited is seeking a Head of Member Services to drive the growth of customer service within the housing sector. The role involves securing new customers, marketing services, and leading a team to enhance client relationships.

Candidates should have a strong background in social housing and a consultative approach, along with essential skills in account management and business development. This hybrid role involves some travel within the UK and offers a competitive salary and benefits.

Head of Member Services: Housing & Customer Success in Cardiff employer: Informed Recruitment Limited

Informed Recruitment Limited is an excellent employer that prioritises employee growth and development within a supportive work culture. With a focus on the housing sector, we offer competitive salaries, comprehensive benefits, and opportunities for meaningful engagement in customer success, making it an ideal place for professionals looking to make a real impact while enjoying a hybrid work environment.

Informed Recruitment Limited

Contact Details:

Informed Recruitment Limited Recruitment Team

We think you need these skills to ace Head of Member Services: Housing & Customer Success in Cardiff

Customer Service
Social Housing Knowledge
Consultative Approach
Account Management
Business Development
Team Leadership
Client Relationship Management