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For Companies At a Glance
- Tasks: Provide top-notch IT support and ensure optimal use of systems.
- Company: Join a dynamic IT Technical Support Team focused on innovation.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Why this job: Make a real difference by solving tech issues and enhancing user experiences.
- Qualifications: MCP or MCSE qualifications preferred; willingness to learn is key.
- Other info: Exciting chance to grow your skills in a fast-paced tech environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
You will work in the IT Technical Support Team, providing second and third-line support to users. You will be responsible for ensuring the optimum use of the IT systems, including managing capacity, proactively monitoring error conditions and alerts and ensuring that all policies and procedures relating to security and best practice are adhered to.
Responsibilities
- Provide second and third-line IT technical support to users and ensure optimum use of IT systems.
- Manage capacity and proactively monitor error conditions and alerts.
- Ensure policies and procedures relating to security and best practice are adhered to.
Qualifications
- Must hold MCP or MCSE qualifications or be willing to study towards them.
- Experience of OS builds/rebuilds for Windows 7/10 and Windows Server (2003-16).
- Experience with configuration of specific applications, network and user configuration.
- Ability to configure and implement Anti-Virus technologies for all servers/PCs and related network and systems using agreed tools, procedures and software.
- Experience participating in the administration of security implementation and analysis, involving the identification and scheduling of server level updates and patches from Microsoft and user level security infrastructure from Domain-wide administration group privileges to individual access rights to remote resources.
Computer Technician - LVN Cloud Compleat employer: Information Technology
Contact Detail:
Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Computer Technician - LVN Cloud Compleat
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend local meetups or online webinars related to tech support. You never know who might have a lead on a job or can give you insider info about companies hiring.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your technical projects, certifications, and any troubleshooting success stories. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios. Practice explaining your thought process when solving problems, as this is often more important than the right answer. We want to see how you think!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Computer Technician - LVN Cloud Compleat
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and qualifications, especially your MCP or MCSE certifications. We want to see how your skills match the job description, so don’t hold back on showcasing your OS build experience and technical support background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Mention specific experiences that relate to managing capacity and monitoring error conditions, as these are key aspects of the role.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and proactively manage problems, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Information Technology
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows OS builds and server configurations. Be ready to discuss your experience with error monitoring and capacity management, as these are key aspects of the role.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you provided second or third-line support and how you ensured optimal use of IT systems. This will demonstrate your hands-on experience and problem-solving abilities.
✨Understand Security Protocols
Familiarise yourself with security best practices and policies relevant to IT support. Be prepared to discuss how you've implemented anti-virus technologies and managed user access rights in previous roles. This shows that you take security seriously and understand its importance in IT.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, ongoing projects, or the company’s approach to IT security. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
