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- Tasks: Drive client relationships and boost revenue while collaborating with dynamic teams.
- Company: Join a forward-thinking company committed to inclusivity and growth.
- Benefits: Enjoy 25 days leave, private medical cover, and remote work flexibility.
- Other info: Opportunities for career development and volunteering initiatives.
- Why this job: Make a real impact by helping clients succeed and grow.
- Qualifications: Strong relationship-building skills and a passion for customer service.
The predicted salary is between 50000 - 65000 ÂŁ per year.
The Senior Account Development Manager will take responsibility for retaining and growing revenue from a defined group of clients. You will work closely with the Head of Account Development EMEA to forecast this revenue accurately and with the Customer Success team to turn knowledge of the client into commercial conversations. The role requires a proactive, client‑focused professional who thrives in a KPI‑driven environment and can collaborate across teams.
Key Accountabilities
- Meet or exceed annual value and volume renewal rate targets for your portfolio.
- Provide accurate and continuous forecasting of renewal outcomes throughout the client relationship.
- Create an annual business plan to identify risks, growth opportunities, and forecast plans for over‑achievement of targets; review quarterly.
- Maintain strong relationships with key stakeholders to understand challenges and identify where Lions Intelligence services add value.
- Onboard and train new clients on the Lions Intelligence service platforms.
- Analyze reasons behind non‑renewal and implement win‑back strategies.
- Continuously develop product knowledge to better support clients.
Qualifications
- Track record of building relationships in person, online, and via telephone.
- Prior revenue responsibility is preferred.
- Clear, concise communication skills.
- Ability to interpret client communication and translate it into action.
- Extremely customer‑service oriented, passionate about exceeding expectations.
- Self‑initiative, with ability to manage a varied workload within deadlines.
- Demonstrated drive and determination to hit targets.
- Experience working in teams to achieve individual and wider team goals.
- Knowledge of Salesforce CRM is preferable, but not mandatory.
- Energetic, curious, can‑do attitude.
Benefits
- 25 days annual leave, rising to 27 after two years, plus a birthday leave day and the flexibility to work remotely up to four weeks a year.
- Company‑funded private medical cover and a ShareMatch scheme.
- Well‑being support through EAP, mental health first aiders, health subsidies, and access to health apps.
- Recognition programs and global awards.
- Opportunities for volunteering with up to four days per year and charity match funding.
- Career development through bespoke training, mentoring, and on‑demand courses.
- Inclusive workplace with diverse networks and an equal‑opportunity employer commitment.
Informa is an Equal Opportunities Employer. We base decisions on relevant qualifications and merit and do not discriminate on the basis of protected characteristics.
Senior Account Development Manager employer: Informa
Contact Detail:
Informa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Development Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how you can add value. When you walk in, show them you’re not just another candidate; you’re the one who can help them grow revenue and build strong relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Senior Account Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Development Manager role. Highlight your experience in client relationships and revenue growth, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet or exceed targets. Use numbers and examples to illustrate your success in a KPI-driven environment. This will help us see your potential impact at StudySmarter.
Communicate Clearly: Your written application should reflect your clear and concise communication skills. Avoid jargon and keep it straightforward. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application goes directly to our hiring team. Plus, it’s a great way to explore more about StudySmarter and what we stand for before you apply!
How to prepare for a job interview at Informa
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their challenges and how the company’s services can add value will help you demonstrate your proactive, client-focused approach.
✨Showcase Your KPI Experience
Be ready to discuss specific examples of how you've met or exceeded targets in previous roles. Use metrics to illustrate your success and show that you thrive in a KPI-driven environment, just like the one they have.
✨Communicate Clearly
Practice clear and concise communication. You’ll need to interpret client needs and translate them into actionable strategies, so being articulate about your thoughts and experiences is crucial during the interview.
✨Demonstrate Team Collaboration
Prepare examples of how you've worked effectively within teams to achieve goals. Highlight your ability to collaborate across departments, as this role requires close work with both the Head of Account Development and the Customer Success team.