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- Tasks: Engage with customers and manage inquiries for the LIONS Awards.
- Company: Global B2B event organisation focused on enhancing customer experiences.
- Benefits: Full-time role in London with teamwork and flexibility.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication and organisational skills, interest in customer intelligence.
- Other info: Exciting opportunity to grow in a vibrant work environment.
The predicted salary is between 30000 - 42000 £ per year.
A global B2B event organization is seeking an Awards Customer Service Executive to enhance customer experiences for the LIONS Awards. This role involves engaging with customers through various communication channels, managing customer inquiries, and providing exceptional support.
Successful candidates will possess strong communication and organizational skills, with an interest in customer intelligence. The position is full-time at our London office, promoting both teamwork and flexibility in the work environment.
Awards Experience Specialist in London employer: Informa
Contact Detail:
Informa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Awards Experience Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want to see how you can enhance customer experiences, so think about how your skills align with their mission and be ready to share examples.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with customers, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can help you nail those tricky questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Awards Experience Specialist in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for enhancing customer experiences. Share any relevant experiences where you've gone above and beyond to help customers, as this will resonate with our focus on exceptional support.
Tailor Your Application: Make sure to customise your CV and cover letter for the Awards Experience Specialist role. Highlight your communication and organisational skills, and relate them to the specific requirements mentioned in the job description. We love seeing how you connect your experience to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, so make sure your writing reflects that. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Informa
✨Know the Awards Inside Out
Before your interview, make sure you research the LIONS Awards thoroughly. Understand the history, purpose, and recent winners. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the organisation.
✨Showcase Your Communication Skills
As an Awards Experience Specialist, strong communication is key. Prepare examples of how you've effectively engaged with customers in the past. Think about specific situations where you resolved inquiries or enhanced customer experiences, and be ready to share these stories.
✨Demonstrate Organisational Prowess
This role requires excellent organisational skills. Be prepared to discuss how you manage multiple tasks and priorities. You might want to mention any tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the position.
✨Emphasise Teamwork and Flexibility
Since the role promotes teamwork and flexibility, think of examples that showcase your ability to work well in a team and adapt to changing circumstances. Share experiences where you collaborated with others to achieve a common goal or adjusted your approach based on feedback.
