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For Companies At a Glance
- Tasks: Engage with clients, onboard them, and ensure they get the most from our services.
- Company: Leading global business intelligence firm with a focus on customer success.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client success in a thriving SaaS environment.
- Qualifications: 1-2 years of client-facing experience and strong communication skills.
- Other info: Exciting role with potential for career advancement in a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading global business intelligence firm is seeking a Customer Success Manager to engage with clients and ensure they derive maximum value from services. The role requires proactive customer onboarding, managing client relationships, and hitting sales targets.
Ideal candidates will have:
- 1-2 years of client-facing experience in a SaaS environment
- Excellent communication skills
- A passion for customer success
This position is based in Greater London, with regular in-office work and the potential for hybrid flexibility.
Hybrid Account Executive – SaaS Sales & Growth (London) employer: Informa
Contact Detail:
Informa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Account Executive – SaaS Sales & Growth (London)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the SaaS space, so you can show how you can add value right from the get-go.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of a Customer Success Manager. Highlight your client-facing skills and any successes you've had in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Account Executive – SaaS Sales & Growth (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your client-facing experience in a SaaS environment, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer success. Share specific examples of how you've helped clients in the past and how you can bring that to our team.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality while remaining professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Informa
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape and the specific services the company offers. Familiarise yourself with their products, how they benefit clients, and any recent updates or case studies. This will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your Client-Facing Experience
Prepare to discuss your previous roles where you interacted with clients. Highlight specific examples of how you managed relationships, resolved issues, and contributed to customer success. Use metrics to demonstrate your impact, like sales targets met or client satisfaction scores.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to record yourself. Pay attention to your tone and body language, as these can significantly influence how your message is received.
✨Prepare Questions That Matter
Think of insightful questions to ask the interviewer about the company's culture, growth opportunities, and how they measure customer success. This not only shows your enthusiasm for the role but also helps you assess if the company aligns with your career goals.
