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- Tasks: Support colleagues through the entire employment journey and manage HR systems.
- Company: Join a global company with a focus on employee experience.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Why this job: Be the go-to person for HR queries and make a difference in colleagues' lives.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
This role is based in our Colchester office. The HR SSO is responsible for the full ‘Hire to Retire’ employment cycle of approximately 11,000 colleagues globally and is split into four areas: HR SSO EMEA, HR SSO America, HR SSO APAC and MI (Management Information). HR SSO EMEA is responsible for the provision of services to approximately 4,000 colleagues and is further split into Pre‑employment and Administration.
Key Responsibilities
- Provide first point of contact for all colleagues on employee lifecycle enquiries, resolving queries professionally and promptly.
- Management of the HRIS systems (SAP and Oracle) to ensure colleague profiles are maintained and accurately updated with any changes throughout the month.
- Ensure colleague files are maintained alongside this.
- Work with HR Business Partners, Payroll and Benefits teams to ensure all payroll deadlines are met.
- Prepare, run, and submit payroll each month to our in‑house payroll team and external payroll provider (ADP).
- Produce all change, parental leave, absence, flexible working and any other ad‑hoc letters upon request.
- Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion.
HR Shared Services Specialist in Colchester employer: Informa
Contact Detail:
Informa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Specialist in Colchester
✨Tip Number 1
Network like a pro! Reach out to current employees in the HR field, especially those at our company. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you'd handle employee lifecycle queries or payroll issues. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with HRIS systems like SAP and Oracle. If you can demonstrate your ability to manage these systems, you'll stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team. Let’s get you on board!
We think you need these skills to ace HR Shared Services Specialist in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Specialist role. Highlight relevant experience and skills that match the job description, especially around managing HRIS systems and handling employee lifecycle enquiries.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with payroll processes and your ability to handle confidential information with discretion.
Showcase Your Communication Skills: As the first point of contact for colleagues, strong communication skills are key. In your application, give examples of how you've resolved queries professionally and promptly in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Informa
✨Know Your Stuff
Make sure you’re familiar with the full ‘Hire to Retire’ employment cycle. Brush up on HRIS systems like SAP and Oracle, as well as payroll processes. Being able to discuss these confidently will show that you’re serious about the role.
✨Showcase Your Communication Skills
As the first point of contact for colleagues, your ability to communicate clearly and professionally is key. Prepare examples of how you've resolved queries or handled sensitive information in the past. This will demonstrate your capability to manage diverse and confidential information.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the job. Think about how you would handle a colleague's payroll query or a request for parental leave letters. Practising these scenarios can help you respond with confidence during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the HR SSO structure and how the teams collaborate. This shows your interest in the role and helps you understand the company culture better. It’s also a great way to engage with your interviewers and leave a lasting impression.
