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- Tasks: Engage with customers and manage inquiries for the LIONS Awards.
- Company: Global B2B event organisation focused on enhancing customer experiences.
- Benefits: Full-time role in London with teamwork and flexibility.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and a passion for customer intelligence.
- Other info: Great opportunity for career growth in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A global B2B event organization is seeking an Awards Customer Service Executive to enhance customer experiences for the LIONS Awards. This role involves engaging with customers through various communication channels, managing customer inquiries, and providing exceptional support.
Successful candidates will possess strong communication and organizational skills, with an interest in customer intelligence. The position is full-time at our London office, promoting both teamwork and flexibility in the work environment.
Awards Experience Specialist employer: Informa
Contact Detail:
Informa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Awards Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes them tick and how you can contribute to their mission, especially in enhancing customer experiences.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with customers, being able to articulate your thoughts clearly and confidently will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Awards Experience Specialist
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for enhancing customer experiences. Share any relevant experiences where you've gone above and beyond to help customers, as this will resonate with our focus on exceptional support.
Tailor Your Application: Make sure to customise your CV and cover letter for the Awards Experience Specialist role. Highlight your communication and organisational skills, and relate them directly to the job description. We love seeing how you connect your experience to what we do!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. This not only makes it easier for us to read but also showcases your strong communication skills, which are essential for this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Informa
✨Know the Awards Inside Out
Before your interview, make sure you research the LIONS Awards thoroughly. Understand the history, purpose, and recent developments. This will not only show your genuine interest but also help you answer questions about how you can enhance customer experiences.
✨Showcase Your Communication Skills
As an Awards Customer Service Executive, strong communication is key. Prepare examples of how you've effectively engaged with customers in the past. Think about specific situations where you resolved issues or improved customer satisfaction, and be ready to share these stories.
✨Demonstrate Organisational Prowess
This role requires excellent organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to bring a few examples of tools or methods you use to stay organised, especially in a busy environment.
✨Emphasise Teamwork and Flexibility
Since the position promotes teamwork and flexibility, think about times when you've successfully collaborated with others. Be ready to discuss how you adapt to changing circumstances and support your team, as this will resonate well with the company culture.
