Tax Global Process Expert - 12 Months Contract

serve their customers and help the company succeed.

Job Description

This role is based in our Colchester office.

The Global Process Owners within the Business Process Excellence team are responsible for leading process design and change delivery in the Global Business Services Organisation.

The Tax Global Process Expert role will support the Tax Global Process Owner and will work closely with the SSC Tax, Workstream Lead, M&A and TS&S teams.

In Tax, there are several material initiatives both internally and externally driven, such as the global E-Invoicing programme, tax automation solutions, and tax legislative changes. These projects require process leadership to manage requirements gathering, solution design, and implementation. Other initiatives include the implementation of new billing platforms, tax engine configuration, and support of process changes to capture legislative requirements for both direct and indirect taxes.

This is an exciting opportunity for the right candidate to drive the strategic agenda in Informa Global Business Support, contributing to the long-term growth of Informa Group. You will have the opportunity to work with multiple stakeholders globally.

Key responsibilities

1. Support the Tax GPO and other GBS teams on various tax projects including E-Invoicing, tax automation, and legislative changes.
2. Participate in other key projects, initiatives, acquisitions, or disposals impacting tax processes and teams.
3. Ensure successful implementation of standard global tax processes across projects, evaluate performance, and make necessary adjustments.
4. Assist the Tax GPO with maintenance and prioritisation of Tax Roadmap items.
5. Collaborate with stakeholders from GBS Director to regional contacts in the global Shared Service Centre.
6. Identify and communicate corrective actions when metrics indicate non-compliance.
7. Own Tax Standard Control Procedures (SCPs) and training materials, keeping them updated with changes.
8. Proven project management ability.
9. Excellent communication and presentation skills.
10. A mindset of continuous improvement and understanding of change impact both locally and globally.
11. Self-motivated, driven, and open to challenges.
12. Tax and/or Accounting qualifications are desirable but not essential (e.g., CTA, ATT, ACCA, CIMA).
13. Knowledge of best practices in programme, project, and change management.
14. In-depth understanding of Tax mechanics within the global environment.
15. Experience working in a global business environment with knowledge of process and transactional flows.
16. Knowledge of tax automation solutions or tax engines.
17. Exposure to large, complex organizations with ERP systems like SAP and Oracle.
18. Proficiency in MS Office, especially Word, PowerPoint, Excel, and Teams.

Company Description

At Informa, no two days and no two people are the same. We offer the freedom, opportunity, and support of a vibrant community to make a real impact.

We are an international business connecting specialists with knowledge through events, digital services, and research. With over 10,000 colleagues across 30 countries, we are a FTSE 100 company, ranked #3 in Glassdoor\’s Best Places to Work 2025 UK.

Additional Information

We believe face-to-face connections foster great things. We work in-person three days a week or more, with flexibility for remote work.

Our benefits include community engagement, volunteering days, career development, generous leave, flexible benefits, private medical cover, share schemes, wellbeing support, recognition programs, and global collaboration opportunities.

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