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- Tasks: Drive customer retention and maximise account value through strategic selling.
- Company: Leading business services company based in London with a focus on innovation.
- Benefits: Career growth opportunities and a supportive remote working environment.
- Why this job: Make a real impact in cybersecurity events while building lasting customer relationships.
- Qualifications: 4-6 years of B2B sales experience and strong consultative selling skills.
- Other info: Join a dynamic team dedicated to excellence in customer retention.
The predicted salary is between 36000 - 60000 £ per year.
A leading business services company in London is seeking a Sales Manager for Retention Sales. The role focuses on driving exceptional customer retention and maximizing account value.
Responsibilities include:
- Selling exhibit space renewals
- Developing account strategies
- Ensuring long-term customer relationships
Ideal candidates will have:
- 4-6 years of B2B sales experience
- Strong consultative selling skills
- A track record of exceeding retention rates
This position offers opportunities for career growth and a supportive working environment.
Retention Growth Lead — Cybersecurity Events (Remote) employer: informa PLC
Contact Detail:
informa PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retention Growth Lead — Cybersecurity Events (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to customer retention and think of ways you can contribute to their goals. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your consultative selling skills! Role-play with a friend or mentor to refine your pitch. Being able to demonstrate your ability to build long-term relationships will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over others. Let’s get you started on this exciting journey!
We think you need these skills to ace Retention Growth Lead — Cybersecurity Events (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retention Growth Lead role. Highlight your B2B sales experience and any specific achievements in customer retention. We want to see how you can drive exceptional results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cybersecurity events and how your consultative selling skills can help us maximise account value. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Include specific metrics or examples of how you've exceeded retention rates in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Let’s get started on this journey together!
How to prepare for a job interview at informa PLC
✨Know Your Numbers
Before the interview, brush up on your past sales metrics and retention rates. Be ready to discuss specific examples of how you've exceeded targets in previous roles. This will show that you not only understand the importance of retention but also have a proven track record.
✨Understand the Company’s Needs
Research the company’s current customer retention strategies and any recent challenges they may have faced. Tailor your responses to demonstrate how your experience aligns with their goals. This shows that you’re proactive and genuinely interested in contributing to their success.
✨Prepare for Consultative Selling Questions
Expect questions that assess your consultative selling skills. Prepare to share examples of how you've built long-term relationships with clients and tailored solutions to meet their needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Enthusiasm for Cybersecurity Events
Since the role focuses on cybersecurity events, make sure to express your interest in this field. Share any relevant experiences or knowledge you have about cybersecurity trends and how they impact customer retention. This will help you stand out as a candidate who is not just qualified but also passionate about the industry.
