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- Tasks: Lead customer success strategies for an innovative analytics platform.
- Company: International business based in London with a focus on AI and data-driven solutions.
- Benefits: Flexible working, generous annual leave, and a ShareMatch scheme.
- Why this job: Join a supportive team and drive impactful customer experiences.
- Qualifications: Extensive experience in customer experience and data-driven strategy development.
- Other info: Great opportunities for professional growth in a dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
An international business in London is looking for a Lead Insights role to develop and manage customer success strategies for its analytics platform. The ideal candidate will have extensive experience in customer experience and data-driven strategy development, leading a small team while ensuring adoption of best practices.
This role offers a supportive environment with opportunities for professional growth, flexible working arrangements, and generous benefits including annual leave and a ShareMatch scheme.
Strategic Customer Success Lead, AI & Data-Driven in London employer: informa PLC
Contact Detail:
informa PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Success Lead, AI & Data-Driven in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their analytics platform and think about how your experience aligns with their customer success strategies. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! If you’ve led teams before, be ready to share specific examples of how you’ve driven success and fostered best practices. This is key for a role focused on managing customer success strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Strategic Customer Success Lead, AI & Data-Driven in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Customer Success Lead role. Highlight your experience in customer experience and data-driven strategy development to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can lead a team effectively. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully driven customer success strategies in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at informa PLC
✨Know Your Data
Make sure you brush up on your knowledge of data-driven strategies and customer success metrics. Be ready to discuss how you've used analytics to drive customer engagement and satisfaction in previous roles.
✨Showcase Leadership Skills
Since this role involves leading a small team, prepare examples that highlight your leadership style. Think about times when you successfully guided a team through challenges or implemented best practices that improved customer outcomes.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to explain how your personal values align with theirs and how you can contribute to a supportive environment that fosters professional growth.
✨Prepare Questions
Have insightful questions ready for your interviewers. Ask about their current customer success strategies and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
