Learning Executive, Lions Learning in London

Company Description

The LIONS Division showcases global best practice in creativity, effective and impactful marketing through Contagious, LIONS and WARC. We set the global benchmark in creative and effective marketing and, through our insight and advisory services, enable brands and their partners to reach and exceed it. We provide a suite of solutions that connect, inform and unlock potential for people and businesses, covering events, intelligence, training and advisory services. Our five-day Festival in Cannes, France is the meeting place for the global marketing community and a celebration of the world's most excellent and effective work.

LIONS Learning is the lifelong partner for creatives, marketers and strategists looking to supercharge their career. Our portfolio of products includes digital, hybrid and in-person learning programmes such as in-person academies and accelerators or our brand new suite of digital courses, and equips our core audiences with the tools to supercharge their careers. It is a new vertical for LIONS, and one with an exciting potential for growth.

The Learning Executive supports the smooth delivery and continuous improvement of LIONS Learning's in-person Campus programmes, including the Cannes Lions Academies and CMO Accelerator in Cannes and around the world. Working as part of a small, collaborative team and reporting into the Campus Manager, this role focuses on the day-to-day coordination of existing programmes. The Learning Executive will help ensure courses are delivered to a high standard, contribute to curriculum and content updates, and support initiatives designed to improve learner satisfaction, NPS and retention.

This is an entry-level role, ideal for someone organised, proactive and interested in learning operations, education, events or the creative industries.

Key accountabilities

• Programme delivery support: assist with the coordination and delivery of in-person Campus programmes, ensuring logistics, schedules and materials are prepared and up to date.
• Content refresh and improvements: support updates to course content and session materials, working with internal teams and speakers to ensure relevance and quality.
• Learning outcomes: help standardise and maintain clear learning outcomes across programmes, supporting consistency and quality.
• Speaker operations: working with our Content Operations Manager, coordinate speaker logistics, including briefing materials, schedules, contracts and on-the-ground support.
• Customer support processes: help standardise and deploy customer service processes across all Campus programmes, ensuring a smooth learner experience before, during and after delivery.
• Web and course pages: support updates to course landing pages, including copy, structure and basic UX improvements, working with marketing or digital teams where required.
• Feedback and reporting: support the collection and organisation of learner feedback, contributing to NPS reporting and programme improvements.
• Team support: provide day-to-day administrative and operational support to the Campus team, contributing wherever needed to ensure successful delivery.

Qualifications

• Strong organisational and time-management skills
• Clear written and verbal communication skills
• Confidence working with systems, documents and basic digital tools
• A practical, detail-oriented approach to tasks and problem-solving
• Ability to work collaboratively as part of a small team
• Interest in learning, events, content or the creative industries
• A degree or equivalent experience is desirable but not essential
• Previous experience in an operational, coordination, events, education or customer-facing role is an advantage, but not required

You should have:

• An interest in learning, education, events or professional development programmes
• A willingness to learn and contribute in a hands‐on, delivery-focused role
• Confidence communicating with internal teams and external contributors
• A collaborative mindset and a positive, can‐do approach
• The ability to manage multiple tasks and deadlines in a fast‐paced environment

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in‐person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in‐person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‐demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.