HR Business Partner - 12 Months Contract in London

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

This role is based in our 240 Blackfriars office in London. The HRBP is a vital role that combines operational HR delivery with strategic partnership responsibilities to support organisational success. Acting as a trusted advisor, the HRBP ensures HR practices align with business objectives while fostering collaboration and driving impactful initiatives.

Key responsibilities include:

• Managing employee lifecycle processes, handling advanced employee relations issues, and delivering people-focused programmes such as performance management, succession planning, reward and recognition, and organisational development.
• Championing diversity and inclusion, embedding these values into the organisational culture and driving initiatives that promote a positive workplace.
• Reporting to the Head of HR Europe, collaborating with HR Shared Services and other HR specialists to deliver integrated HR solutions.
• Partnering with senior and executive management teams, using data-driven insights to inform HR actions and priorities.

This role demands a combination of technical expertise, strategic thinking, and interpersonal skills, requiring someone who is confident, focused, and capable of navigating complex environments while influencing stakeholders at all levels. By balancing operational excellence with strategic foresight, the HRBP plays a key role in driving organisational goals and maintaining Informa Markets' leadership in the industry.

Day-to-Day HR Delivery:

• Provide expert advice and guidance to managers and employees on HR policies, procedures, and employee relations matters.
• Manage the employee lifecycle processes, including onboarding, offboarding, and changes to terms and conditions.
• Ensure HR processes are executed efficiently and in compliance with organisational standards and legal requirements.
• Handle sensitive employee relations issues, including disciplinary and grievance matters, escalating as necessary.
• Support managers in day-to-day employee matters, enabling them to become self-sufficient in handling routine HR issues.
• Maintain high-quality employee data and ensure accurate reporting to inform HR actions and priorities.

Support for Strategic HR Initiatives:

• Collaborate with leadership teams to support the execution of strategic people initiatives that align with business objectives.
• Assist in driving performance and talent management processes, including succession planning and organisation and talent reviews.
• Contribute to organisational development and change management projects, ensuring smooth implementation within assigned client groups.
• Champion diversity and inclusion initiatives, embedding them into day-to-day HR practices and organisational culture.
• Use people metrics (e.g., headcount, attrition, engagement) to provide insights and recommendations for strategic HR actions.
• Partner with HR specialists (Reward, Learning, Talent Acquisition) to deliver integrated HR solutions that support business needs.

Collaboration and Leadership:

• Build strong relationships with managers and employees to support the delivery of HR services and initiatives.
• Act as a trusted advisor on all people-related topics, providing insights and recommendations to drive organisational success.
• Work closely with HR Shared Services, HR Advisors, and other HR specialists to ensure a seamless HR service.
• Mentor and coach managers and employees, fostering a culture of continuous improvement and development.

Qualifications:

• CIPD qualification or significant relevant experience in HR.
• Strong knowledge of contemporary HR practices and their impact on organisational culture and performance.
• Excellent organisational and project management skills, with the ability to balance day-to-day delivery and strategic initiatives.
• Clear and confident communication skills, both verbal and written.
• Ability to analyse and interpret HR data to inform decision-making and priorities.
• Relationship builder with personal credibility and the ability to create partnerships based on trust.

Personal Attributes:

• Confident, calm, and focused under pressure.
• Solution-oriented with a pragmatic approach to problem-solving.
• Passionate about delivering high-quality outcomes while maintaining objectivity.
• Politically savvy and organisationally agile, with the ability to navigate complex environments.

Additional Information:

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.

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