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- Tasks: Drive client relationships and boost revenue while collaborating with dynamic teams.
- Company: Join a vibrant company focused on community and innovation.
- Benefits: Enjoy 25 days annual leave, flexible work options, and health support.
- Other info: Be part of a diverse culture with global collaboration opportunities.
- Why this job: Make a real impact by helping clients succeed and grow.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Account Development Manager will take responsibility for retaining and growing revenue from a defined group of clients. You will work closely with the Head of Account Development EMEA to forecast this revenue accurately. This role requires a proactive, organised, and clientâfocused professional who thrives in a KPIâdriven environment and can effectively collaborate across teams.
Key Accountabilities- Meet/exceed annual value and volume renewal rate targets for our volume portfolio.
- Accurate and continuous forecasting of renewal conversation outcomes throughout their lifetime as clients.
- Create an annual business plan to identify risk & growth opportunities and forecast & plan for overâachievement of targets, reviewed quarterly.
- Maintain a strong relationship with key stakeholders to understand their challenges and identify where Lions Intelligence services add value.
- Onboard and train new clients on Lions Intelligence service platforms.
- Investigate reasons for nonârenewal and implement winâback strategy.
- Continuously develop product knowledge to better serve the client base.
- Strong organisational skills and comfort working to KPIs & targets.
- Ability to highlight areas for operational improvement.
- Knowledge of Lions Intelligence content, systems, and all product developments.
- Strong team player with relevant skills, experience, and qualifications.
- Track record building relationships in person, online, and by telephone.
- Revenue responsibility in a previous role preferred.
- Clear, concise communication skills and ability to interpret client communications.
- Extremely customerâservice oriented, passionate about exceeding expectations.
- Ability to work independently and manage a varied workload against formal and natural deadlines.
- Evidence of drive and determination to hit targets.
- Evidence of working within a team to achieve both individual and team goals.
- Knowledge of Salesforce CRM system is preferable, but not mandatory.
- Energetic, curious, canâdo attitude.
- Great community: a welcoming culture with inâperson and online social events, our Walk the World charity day, and active diversity and inclusion networks.
- Broader impact: up to four days per year to volunteer, with charity match funding available.
- Career opportunity: bespoke training and learning, mentoring platforms, and access to thousands of courses on LinkedIn Learning; internal jobâmove support.
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from anywhere for up to four weeks a year.
- A flexible range of personal benefits to choose from, plus companyâfunded private medical cover.
- A ShareMatch scheme allowing you to become an Informa shareholder with free matching shares.
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, and access to health apps.
- Recognition for great work, with global awards and kudos programmes.
- Chance to collaborate with teams around the world as an international company.
Account Development Manager in London employer: informa PLC
Contact Detail:
informa PLC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Development Manager in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Development Manager role.
â¨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in client management and revenue growth. When you get the chance to chat with potential employers, share these stories to demonstrate how you can add value to their team.
â¨Tip Number 3
Be proactive! Donât just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them why youâre the perfect fit for their team.
We think you need these skills to ace Account Development Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Development Manager role. Highlight your experience with client relationships and revenue growth, as these are key aspects of the job. We want to see how you can bring value to our team!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples of how you've successfully managed multiple projects or clients in the past. We love seeing how you keep everything on track while hitting those KPIs!
Communicate Clearly: Your written communication should be clear and concise. Use straightforward language to convey your ideas and experiences. Remember, weâre looking for someone who can interpret client communications effectively, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates. Plus, it shows youâre keen on joining our community!
How to prepare for a job interview at informa PLC
â¨Know Your Numbers
As an Account Development Manager, you'll need to demonstrate your ability to meet KPIs and targets. Before the interview, brush up on your past performance metrics and be ready to discuss how you achieved them. This shows you're results-driven and understand the importance of revenue growth.
â¨Understand the Client's Needs
Familiarise yourself with the types of clients the company works with and their potential challenges. Prepare examples of how you've successfully identified client needs in the past and turned those insights into actionable strategies. This will highlight your proactive and client-focused approach.
â¨Showcase Your Team Spirit
Collaboration is key in this role, so be prepared to share experiences where you've worked effectively within a team. Highlight specific instances where your contributions helped achieve team goals, as this will demonstrate your ability to work well with others and support the Customer Success team.
â¨Be Ready to Discuss Growth Strategies
The role involves creating business plans to identify risks and growth opportunities. Think about how you've approached similar tasks in previous roles. Be ready to discuss your thought process and any tools or frameworks you used, which will show your strategic thinking and organisational skills.