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- Tasks: Guide sponsors and ensure a smooth customer journey at major global events.
- Company: Dynamic global events company focused on customer success.
- Benefits: Flexible work environment, career development, and wellbeing support.
- Why this job: Make a real impact by cultivating relationships and ensuring customer satisfaction.
- Qualifications: Strong organisational skills, Salesforce familiarity, and excellent communication abilities.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A global events company seeks a Customer Success Executive to ensure a smooth customer journey at major events. This role involves guiding new sponsors, cultivating relationships, and ensuring customer satisfaction.
Ideal candidates will have:
- Strong organizational skills
- Familiarity with Salesforce
- Excellent communication abilities
Informa offers a flexible work environment and numerous benefits, including career development opportunities and wellbeing support.
Customer Success Executive: Global Event Sponsorship employer: informa PLC
Contact Detail:
informa PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive: Global Event Sponsorship
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show us you’re genuinely interested in what we do and how you can contribute to our success as a Customer Success Executive.
✨Tip Number 3
Practice your communication skills! As a Customer Success Executive, you'll need to articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making an impact.
We think you need these skills to ace Customer Success Executive: Global Event Sponsorship
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for global events shine through. We want to see how excited you are about helping sponsors succeed and making their experience unforgettable!
Highlight Your Organisational Skills: Make sure to showcase your strong organisational skills in your application. We need someone who can juggle multiple tasks and keep everything running smoothly, so give us examples of how you've done this in the past.
Demonstrate Your Communication Skills: Since this role is all about building relationships, it's crucial to highlight your excellent communication abilities. Use clear and engaging language in your application to show us that you can connect with sponsors effectively.
Familiarity with Salesforce is Key: If you have experience with Salesforce, make sure to mention it! We love candidates who are tech-savvy and can navigate tools that help us enhance customer satisfaction. Don't forget to apply through our website!
How to prepare for a job interview at informa PLC
✨Know Your Customer Journey
Familiarise yourself with the customer journey specific to event sponsorship. Be ready to discuss how you would guide new sponsors through this process, highlighting your organisational skills and any relevant experiences.
✨Showcase Your Salesforce Savvy
Since familiarity with Salesforce is key, brush up on its features and how you've used it in past roles. Prepare to share specific examples of how you've leveraged Salesforce to enhance customer relationships or streamline processes.
✨Communicate with Confidence
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and concisely. Consider role-playing common interview questions with a friend to boost your confidence and refine your delivery.
✨Emphasise Relationship Building
This position is all about cultivating relationships. Think of examples from your past where you've successfully built rapport with clients or sponsors. Be prepared to discuss your approach to maintaining long-term customer satisfaction.
