At a Glance
- Tasks: Support order processing and invoicing with attention to detail and excellent organisational skills.
- Company: Join Informa Festivals, a leader in innovative B2B events and experiences.
- Benefits: Enjoy flexible working, 25 days leave, and opportunities for career development.
- Other info: Collaborate globally and engage in a supportive, inclusive workplace culture.
- Why this job: Be part of a dynamic team shaping the future of business festivals.
- Qualifications: Experience in billing, strong communication skills, and advanced Excel proficiency.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
This role is based in our 5 Howick Place office, where you will join a team of Order to Invoice (OTI) Specialists working within the GBS team. Providing administrative support, ensuring smooth processing of orders and accurate invoicing. This role demands excellent organisational skills, attention to detail, and the ability to prioritise tasks based on business needs and targets.
Key Tasks
- Utilize invoicing systems such as Salesforce, Financialforce
- Conduct thorough accuracy checks on all incoming orders
- Maintain up to date forward bookings by promptly processing orders
- Act as the 'gatekeeper' for booking forms, ensuring 100% accuracy
- Run daily unbilled reports and process any outstanding invoices
- Generate requested credits and rebills as necessary
- Provide excellent customer service to clients and other stakeholders
- Resolve billing issues, such as discrepancies or disputes, by communicating with stakeholders.
Qualifications
- Ideally a minimum of 6 months of experience in OTI/Billing
- Keen attention to detail
- Capability to collaborate across teams, working to tight deadlines
- Strong written and verbal communication skills, with the ability to engage professionally with clients and the team
- Excellent attention to detail and advanced Excel skills with Google sheet experience
- Proactive attitude with the ability to work independently
Benefits
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
Equal Opportunities
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed.
Order to Invoice Specialist in City of Westminster employer: informa PLC
Informa Festivals is an exceptional employer, offering a vibrant work culture that prioritises flexibility and community engagement. With a strong focus on employee development through bespoke training and access to a wealth of resources, team members are encouraged to grow their careers while enjoying generous benefits such as 25 days of annual leave and opportunities for volunteering. Located in the heart of London, our office fosters collaboration with global teams, making it an exciting place to contribute to innovative B2B events.
StudySmarter Expert Advice🤫
We think this is how you could land Order to Invoice Specialist in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Informa through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to order processing and invoicing. We recommend using the STAR method to structure your answers, showcasing your skills in attention to detail and problem-solving.
✨Tip Number 3
Show off your Excel skills! If you get the chance, bring examples of how you've used spreadsheets to manage orders or invoices. This will demonstrate your capability and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Order to Invoice Specialist in City of Westminster
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, make sure to highlight your organisational skills. We want to see how you prioritise tasks and manage your time effectively, especially in a role that requires attention to detail like the Order to Invoice Specialist.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to describe your experience with invoicing systems and any relevant tools like Salesforce or Financialforce. We appreciate clarity!
Demonstrate Your Customer Service Skills:Since this role involves interacting with clients and stakeholders, share examples of how you've provided excellent customer service in the past. We love candidates who can communicate professionally and resolve issues effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Informa Festivals!
How to prepare for a job interview at informa PLC
✨Know Your Systems
Familiarise yourself with invoicing systems like Salesforce and Financialforce before the interview. Being able to discuss your experience with these tools will show that you're prepared and understand the technical requirements of the Order to Invoice Specialist role.
✨Showcase Your Attention to Detail
Prepare examples that highlight your keen attention to detail. Discuss situations where you successfully managed accuracy checks or resolved discrepancies, as this is crucial for the role. Use specific metrics or outcomes to demonstrate your impact.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you prioritise tasks and manage your time effectively. Share strategies you've used in past roles to handle tight deadlines and ensure smooth processing of orders, which is essential for success in this position.
✨Engage with Stakeholders
Practice your communication skills by preparing to discuss how you've provided excellent customer service in previous roles. Highlight your ability to resolve billing issues and engage professionally with clients and team members, as collaboration is key in this job.
