Audience Engagement Manager in City of London

Company Description

SuperReturn is the world’s largest and most prestigious series of private equity, venture capital and private capital conferences, comprising 28 annual events. The brand has a truly global reach with more than 8500 conference attendees from 2000 unique organisations and 90 countries represented annually. We bring together an unrivalled mix of LPs and GPs not seen at any other event – critical for new business relationships. Renowned for the calibre and seniority of our VIP audience and our speaker faculties, our programmes consist of in-depth sessions borne out of months of industry research. We cover the topics that the industry wants to hear and feature the unique perspectives of the people they want to hear from.

Job Opportunity

This role is based in our London, Blackfriars office. The role of Audience Engagement Manager offers an intelligent, organised individual with excellent interpersonal skills the opportunity to build the community of, and manage relationships with, key VIP groups such as institutional investors (LPs) and other key stakeholders for SuperReturn for live, on-demand and digital events and experiences. This role involves growing audience numbers and engagement, delivering onsite and add-on targets for VIP numbers, regular international travel and supporting any projects related to audience engagement.

Responsibilities

• Identify and invite qualifying institutional investors to events, register and record the qualified investors on excel, achieve onsite & meetings investor attendance targets (including for sponsors), work with operations and delivery teams to run events, ensuring institutional investors have good experience throughout campaign.
• Increase institutional investor engagement with the full suite of products and formats offered by the portfolio, including emags, editorial and webinars.
• Proactively bring relevant products and topics to the attention of institutional investors on a timely basis using a variety of channels.
• Support the broader team to guest a non-institutional investor audience across product offerings if required.
• Deepen and broaden relationships with institutional investors to identify what each investor values from us across our product offering.
• Guide institutional investors to complete profiles to understand their needs, who they want to meet, what they want to know.
• Gather feedback on the value of our offering and how we can improve.
• Ensure all year round interaction with key investors, extending beyond events, to build a community of engaged investors around multiple product offerings.
• Proactively identify groups of institutional investors of potential interest to sponsors across different product offerings from across the globe.
• Suggest institutional investors that would be willing to speak at physical and virtual events.
• Work with marketing to input into marketing copy across multiple channels to encourage institutional investors to interact with all our products.
• Provide topic ideas to the editorial team based on feedback from institutional investors.
• Build a social media presence to interact with investors regularly.
• Develop and leverage relationships with key influencers, trade associations and other organisations to grow the institutional investor outreach.
• Collaborate with digital, Streamly and other team leads to drive audience participation across different platforms as required.

Qualifications

• Excellent interpersonal skills and phone manner.
• Organised, good time management skills and ability to multi-task.
• Ability to work under pressure and deliver to timescales.
• Excellent writing skills.
• Hardworking and diligent.
• Strong research skills.
• Excellent team player.
• Experience building relationships and working with senior executives.
• Knowledge or experience of the private capital industry is preferred.
• Degree level or equivalent professional qualification.

Additional Information

We believe that great things happen when people connect face-to-face. That’s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.

Benefits

• Great community: a welcoming culture with in-person and online social events.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

EEO & Inclusion

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.