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For Companies At a Glance
- Tasks: Drive client relationships and boost revenue while collaborating with dynamic teams.
- Company: Join a vibrant company focused on community and innovation.
- Benefits: Enjoy 25 days leave, flexible work options, and health support.
- Other info: Be part of a diverse culture with global collaboration opportunities.
- Why this job: Make a real impact by helping clients succeed and grow.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Account Development Manager will take responsibility for retaining and growing revenue from a defined group of clients. You will work closely with the Head of Account Development EMEA to forecast this revenue accurately. This role requires a proactive, organised, and client‑focused professional who thrives in a KPI‑driven environment and can effectively collaborate across teams.
Key Accountabilities
- Meet/exceed annual value and volume renewal rate targets for our volume portfolio.
- Accurate and continuous forecasting of renewal conversation outcomes throughout their lifetime as clients.
- Create an annual business plan to identify risk & growth opportunities and forecast & plan for over‑achievement of targets, reviewed quarterly.
- Maintain a strong relationship with key stakeholders to understand their challenges and identify where Lions Intelligence services add value.
- Onboard and train new clients on Lions Intelligence service platforms.
- Investigate reasons for non‑renewal and implement win‑back strategy.
- Continuously develop product knowledge to better serve the client base.
Requirements
- Strong organisational skills and comfort working to KPIs & targets.
- Ability to highlight areas for operational improvement.
- Knowledge of Lions Intelligence content, systems, and all product developments.
- Strong team player with relevant skills, experience, and qualifications.
- Track record building relationships in person, online, and by telephone.
- Revenue responsibility in a previous role preferred.
- Clear, concise communication skills and ability to interpret client communications.
- Extremely customer‑service oriented, passionate about exceeding expectations.
- Ability to work independently and manage a varied workload against formal and natural deadlines.
- Evidence of drive and determination to hit targets.
- Evidence of working within a team to achieve both individual and team goals.
- Knowledge of Salesforce CRM system is preferable, but not mandatory.
- Energetic, curious, can‑do attitude.
Benefits
- Great community: a welcoming culture with in‑person and online social events, our Walk the World charity day, and active diversity and inclusion networks.
- Broader impact: up to four days per year to volunteer, with charity match funding available.
- Career opportunity: bespoke training and learning, mentoring platforms, and access to thousands of courses on LinkedIn Learning; internal job‑move support.
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from anywhere for up to four weeks a year.
- A flexible range of personal benefits to choose from, plus company‑funded private medical cover.
- A ShareMatch scheme allowing you to become an Informa shareholder with free matching shares.
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, and access to health apps.
- Recognition for great work, with global awards and kudos programmes.
- Chance to collaborate with teams around the world as an international company.
Account Development Manager employer: informa PLC
Contact Detail:
informa PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Development Manager role.
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research Lions Intelligence and understand their services inside out. Be ready to discuss how you can help retain and grow revenue for clients. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that job!
We think you need these skills to ace Account Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Development Manager role. Highlight your experience in client management and revenue growth, as well as any relevant KPIs you've hit in previous roles. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your clear and concise communication skills. Use examples from your past experiences where you've successfully navigated client conversations or resolved issues. Let us know how you can keep our clients happy!
Highlight Team Collaboration: We love team players! Share instances where you've worked closely with others to achieve goals. Whether it’s collaborating with sales, customer success, or any other department, show us how you can contribute to a positive team environment at StudySmarter.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you're keen on joining our community right from the start!
How to prepare for a job interview at informa PLC
✨Know Your Clients Inside Out
Before the interview, make sure you research the clients you'll be working with. Understand their challenges and how Lions Intelligence can add value to their operations. This will help you demonstrate your proactive approach and client-focused mindset.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills and ability to work towards KPIs. Discuss how you've successfully managed multiple projects or clients in the past, and how you plan to apply those skills in this role.
✨Be Ready for Commercial Conversations
Think about how you would turn client knowledge into commercial opportunities. Prepare a few scenarios where you've successfully identified growth opportunities or resolved issues for clients, as this will show your ability to drive revenue.
✨Demonstrate Team Collaboration
Since this role involves working closely with various teams, be prepared to discuss your experience in collaborating with others. Share specific examples of how you've worked with different departments to achieve common goals, showcasing your team player attitude.