Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a diverse team to deliver exceptional customer experiences across Europe.
- Company: Global events company based in Greater London with a dynamic culture.
- Benefits: Opportunities for travel, competitive salary, and career growth.
- Why this job: Make a significant impact in the exciting world of B2B events.
- Qualifications: Proven leadership skills and experience in customer service excellence.
- Other info: Join a vibrant team and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A global events company in Greater London is seeking a Customer Service Manager - Europe to lead operations across London, Amsterdam, and Istanbul. The role focuses on delivering exceptional customer experiences while managing a diverse team.
Ideal candidates have proven leadership skills and experience in B2B events, with a strong emphasis on customer service excellence and team management. This position offers opportunities for travel within Europe and the chance to make a significant impact in a dynamic environment.
Europe Hybrid: Customer Service Leader – Exhibitions employer: Informa Markets
Contact Detail:
Informa Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Europe Hybrid: Customer Service Leader – Exhibitions
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for interviews by researching the company’s recent events and customer service initiatives. We want to see you shine by showing how your experience aligns with their goals and values.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led a team or improved customer experiences. We love hearing about real-life situations that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to make an impact.
We think you need these skills to ace Europe Hybrid: Customer Service Leader – Exhibitions
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and delivered exceptional customer service in the past.
Tailor Your Application: Don’t just send a generic CV! We recommend customising your application to reflect the specific skills and experiences that align with the Customer Service Leader role. It shows us you’re genuinely interested.
Emphasise B2B Experience: Since this role is focused on B2B events, be sure to mention any relevant experience you have in this area. We love seeing candidates who understand the unique challenges and opportunities in B2B customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Informa Markets
✨Know the Company Inside Out
Before your interview, make sure you research the global events company thoroughly. Understand their values, recent exhibitions, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past, especially in B2B events. Highlight situations where you improved customer experiences or resolved conflicts within your team. This will demonstrate your capability to manage a diverse team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of scenarios where you went above and beyond for clients or implemented new strategies that enhanced customer satisfaction. This is crucial for a role focused on customer experience.
✨Prepare for Travel Discussions
Since this role involves travel across Europe, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences you have had with international events or managing teams in different locations, as this will highlight your adaptability and readiness for the role.