Transformation Programme Manager in London

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

This role is based in our 240 Blackfriars Office, London.

• Act as the primary point of contact and assume overall responsibility for Transformation Programmes, ensuring all specified requirements and outcomes are achieved. Current programmes of work include CRM, ERP and MarTech functionality.

• Bring direct experience in implementing ERP or CRM systems at a scale comparable to Informa, involving large numbers of end users across international locations.

• Possess prior experience leading significant transformation programmes, with a focus on people change, learning, and development.

• Collaborate with programme peers and the Programme Director to manage dependencies and ensure successful change embedding within the wider transformation portfolio.

• Engage with and manage stakeholders across the organisation, up to C-Suite, with experience working with diverse professional profiles, such as journalists, marketers, salespeople, product managers, and data scientists.

• Balance day-to-day project execution with maintaining the strategic direction of the programme.

• Oversee multiple concurrent workstreams, managing associated risks/issues and providing regular updates.

• Introduce structure and rhythm into unstructured environments while fostering innovation.

• Promote the creation and implementation of self-organising team structures, leaving a sustainable legacy post the transformation programme.

• Act as a bridge between senior leaders seeking predictable outcomes and programme teams needing to remain highly adaptable and responsive.

• Proficiency in Agile methodologies, including understanding Agile Ceremonies and their application in non-software development environments.

• Encourage a culture of regular programme evaluations, "temperature checks", and support course corrections to best meet the needs of the markets and ensure the change is embedding successfully.

• Proven hands-on experience in implementing ERP or CRM systems at a scale comparable to Informa, involving large numbers of end users across international locations.
• 3+ years of experience in a Programme Manager role.
• Experience leading complex transformation programmes involving cultural and behavioural changes.
• Experience with sales, marketing, and editorial teams in product and audience development.
• Proven ability to adopt and apply an Agile mindset, tools, and ways of working.
• Capacity to handle ambiguity, adapt to change, and maintain stakeholder confidence in delivery.
• Demonstrable experience with cross-functional teams, resolving blockers, and encouraging a self-organising mindset.
• Exceptional communicator, adept at navigating dynamic creative personalities, and skilled in engaging with C-Suite executives.
• Familiarity with ADKAR or similar change management models (desirable).

• We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more.
• When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
• Informa TechTarget, including its subsidiaries, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
• Our benefits include: Great community, broader impact, career opportunity, time out, a flexible range of personal benefits, a ShareMatch scheme, strong wellbeing support, and recognition for great work.