At a Glance
- Tasks: Manage customer accounts and ensure high satisfaction through phone and email support.
- Company: Join Informa Group Plc., a leader in customer service excellence.
- Benefits: Enjoy a competitive salary, hybrid work model, and great perks.
- Other info: Hybrid role with on-site reporting three times a week for dynamic teamwork.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Experience in customer service and proficiency in Microsoft Office, SAP, and Salesforce.
The predicted salary is between 30000 - 40000 £ per year.
Informa Group Plc. is hiring for a Customer Service role in the United Kingdom.
The position involves managing customer accounts, addressing inquiries through phone and email, and ensuring high customer satisfaction while meeting KPIs.
Ideal candidates will have experience in customer service, strong knowledge of Microsoft Office, and advanced use of SAP and Salesforce.
This hybrid role requires on-site reporting at least three times a week with a competitive salary and various benefits.
#J-18808-Ljbffr
We think you need these skills to ace Strategic Customer Success Specialist — Hybrid (UK)
Customer Service
Account Management
Inquiries Handling
Microsoft Office
SAP
Salesforce
Customer Satisfaction
