At a Glance
- Tasks: Lead global customer success initiatives and drive innovative enablement activities.
- Company: Informa Group Plc, a leader in Open Research with a focus on collaboration.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: In-person collaboration for at least 3 days a week to foster teamwork.
- Why this job: Make a real impact in B2B agreements and enhance customer satisfaction globally.
- Qualifications: Strong commercial acumen and strategic skills required.
The predicted salary is between 60000 - 80000 £ per year.
Informa Group Plc. seeks a motivated Customer Success Program Lead to drive global enablement activities for Open Research. This role involves managing key metrics and leading innovative models to ensure success in B2B agreements.
The ideal candidate will possess strong commercial acumen and strategic skills to support customer success and satisfaction, collaborate across regions, and drive accountability and outcomes in a dynamic environment.
In-person collaboration is required for at least 3 days per week, fostering a balanced work model. The hiring location is in the United Kingdom.
Senior Global Customer Success & Enablement Lead employer: Informa Group Plc.
Informa Group Plc. is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working environment that fosters collaboration and innovation. With a competitive salary, private medical insurance, and generous annual leave, employees are empowered to thrive both personally and professionally while contributing to meaningful customer experiences.
