Informa Group Plc. seeks a motivated Customer Success Program Lead to drive global enablement activities for Open Research. This role involves managing key metrics and leading innovative models to ensure success in B2B agreements.
The ideal candidate will possess strong commercial acumen and strategic skills to support customer success and satisfaction, collaborate across regions, and drive accountability and outcomes in a dynamic environment.
In-person collaboration is required for at least 3 days per week, fostering a balanced work model. The hiring location is in the United Kingdom.
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