Senior Commercial Operations Executive - Money 20/20 in City of London

Senior Commercial Operations Executive - Money 20/20

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world\'s most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa\'s international reach, we\'re shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor\'s Best Places to Work 2025 UK list.

This role is based in our 5 Howick Place office.

Join our dynamic Money20/20 Operations Team as a Senior Commercial Operations Executive, playing a pivotal role in delivering exceptional sponsorship experiences at Money20/20 Europe. This hands-on position is central to both pre-event planning and onsite execution, requiring international travel to Money20/20 events.

Key Responsibilities

• Partner with the Commercial Operations Lead to ensure flawless delivery of all Money20/20 Europe sponsorships through streamlined processes and strong stakeholder management
• Collaborate closely with the General Contractor to orchestrate exhibitor operations, sponsor stands, and feature areas
• Manage floor plan updates throughout the event cycle in coordination with Commercial Operations Lead and Sales Lead
• Maintain accuracy of sponsor portal and exhibitor show sites, promptly implementing changes as needed
• Oversee the sponsor meeting room process from allocation through to onsite delivery
• Coordinate and manage sponsor marketing materials, ensuring precise execution of all onsite signage
• Monitor and respond to the assist inbox and service level targets alongside the Commercial Operations Assistant
• Drive bespoke sponsorship projects, working across internal teams, suppliers, and sponsor representatives
• Support delivery of other Money20/20 global shows as required

What We\'re Looking For

• A professional who thrives in fast-paced, high-performance environments
• Exceptional team player with outstanding communication and customer service abilities
• Self-motivated individual who takes ownership and focuses on achieving results
• Meticulous attention to detail with strong organisational skills and solution-oriented mindset
• Ability to remain calm, adaptable, and composed under pressure
• Willingness to travel internationally (including Netherlands, USA, and Thailand)

This role is essential to our onsite event delivery, requiring international travel capabilities to key global locations.

We believe that great things happen when people connect face-to-face. That\'s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you\'ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.

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