Manager - Product Manager in Milton

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications.

As a Senior Product Manager for Customer Value and Product Development at Taylor & Francis, you'll partner with key stakeholders to identify, shape, and deliver valuable product opportunities across the full customer journey. Operating with significant autonomy, you'll work closely with UX Design, UX Research, and Data & Intelligence to drive new value into the market, not as a backlog owner, but as a creative and commercial force. You're a product purist who lives modern principles, stays ahead of technology shifts, and thrives in managing the tension between innovation and execution.

Reporting to the Head of Product, this is a high-performing Individual Contributor role where product mastery and expertise, not hierarchy, drive transformational impact.

• Synthesise signals from qualitative research, behavioural data, market trends, and commercial intelligence to build a compelling case for where T&F should play next.
• Own the commercial framing of new initiatives: define the value proposition, the target customer, the success criteria, and the business case.
• Drive cross-functional alignment across Design, Data, Engineering, and Commercial to move new ideas from concept to launch with clarity and momentum.

Customer & Market Intelligence

• Bring the outside in sharing market intelligence, customer stories, and emerging trends with the wider product and leadership team.
• You will have a customer and data driven mindset to drive all your product decisions, eradicating emotion and opinion-based thinking.

Commercial Impact & Senior Influence

• Own the outcome, not just the output, defining and tracking the metrics that demonstrate real customer and commercial value.
• Influence and manage product direction beyond your immediate area contributing to broader strategy conversations and raising the quality of thinking across the team.
• Sharp commercial instincts, you think about value, not just features, and you understand how product decisions connect to business outcomes.
• A collaborative working style, you know that the best product thinking happens at the intersection of design, data, and customer insight, not in isolation.

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. A competitive salary + bonus, an excellent work/life balance with a fantastic, flexible working culture, 25 days annual leave, 3 additional discretionary days off during the holiday season at the end of the year, company funded single cover private medical insurance, employee assistance programme – offering 24/7 well-being support, Share Match – Plan that matches every share purchased with two free shares, pension scheme, life assurance, plus optical and medical care.

That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely. We ask that candidates live within a commutable distance of our UK offices in Milton Park, Oxfordshire to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

Our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [email protected].

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. To find out more about our business and the great career opportunities please go to our Careers Site or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture.