Hybrid Customer Service Specialist (UK)

Hybrid Customer Service Specialist (UK)

Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Handle customer queries, process orders, and support activities using SAP/Salesforce.
  • Company: Join Taylor & Francis Group, a leading name in publishing and information services.
  • Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
  • Other info: Work in a dynamic team with a focus on professional development.
  • Why this job: Make a difference in customer service while enjoying flexibility and growth opportunities.
  • Qualifications: Customer service experience and strong English communication skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

Taylor & Francis Group, part of Informa, is seeking a Customer Service Representative to join our Milton Park, Abingdon-based team.

The role offers hybrid working: two days from home and three days in the Oxfordshire office, with commuting distance to the Milton Park site.

You will handle customer queries by phone and email, process orders and invoices, and use SAP/Salesforce to support activities.

The ideal candidate has customer service experience, strong English communication, and proficiency

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Hybrid Customer Service Specialist (UK) employer: Informa Group Plc.

Informa Group Plc. is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working environment that fosters collaboration and innovation. With a competitive salary, private medical insurance, and generous annual leave, employees are empowered to thrive both personally and professionally while contributing to meaningful customer experiences.

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Contact Details:

Informa Group Plc. Recruitment Team

We think you need these skills to ace Hybrid Customer Service Specialist (UK)

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Interpersonal Skills
Adaptability
Empathy