HR Onboarding Administrator 12 Months Contract in Colchester

This role is based in our Colchester office.
The HR SSO is responsible for the full Hire to Retire employment cycle of approx. 11000 colleagues globally and is split into 4 areas HR SSO EMEA HR SSO Americas HR SSO APAC and MI (Management Information).
HR SSO EMEA is responsible for the provision of services to approx. 4000 colleagues and is split into two further areas Pre-employment Onboarding and Administration.
You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.
Informa takes the security and privacy of company colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.
Key responsibilities
The HR SSO Administrator (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required:
Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly
Working with the pre-employment team to establish a smooth transition of all starters post offer and moving into the onboarding stages
Management and updating of the new colleague tracker on a day-to-day basis
Initiate new starter onboarding process preparation and issuing of all documentation welcome meetings and reminders starting at pre-boarding through to one year after joining
Organise key onboarding events throughout the programme ensuring the colleague is informed and attending whilst maintaining the tracking schedule
Support in maintaining all documentation on an annual basis
Handles diverse and confidential information requiring extreme accuracy independent judgement and discretion.
People Management Responsibilities
General duty of care to colleagues
Work collaboratively across teams/businesses
Act as a role model to others
Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)
Qualifications
Skills & Abilities
Good communication skills with the ability to build good relationships with a wide range of stakeholders internal departments and key contacts
Proficient skills in Excel Word and Outlook are essential
Remain approachable under pressure
Knowledge and ability to use relevant internal systems
Ability to act with integrity tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
Work as part of a team
Ability to complete a variety of related tasks
Pro-actively solve problems
Excellent Customer Service skills
Good time management skills
Ability to be flexible within role
Excellent oral and written communication skills
Knowledge & Qualifications
Understanding of Applicant Tracking Systems/Onboarding Platforms advantageous
Good knowledge and understanding of onboarding or recruitment administration
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