Group People Relations and Policy Lead - 12 Months Contract in City of Westminster

At Informa, no two days and no two people are the same, and you will find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

This role is based in our London Office in Howick Place.

Role Overview

At Informa we are committed to creating a safe, inclusive and respectful working environment in which all of our colleagues can collaborate freely, contribute fully and support each other and themselves. The Group People Policy and Relations Lead will lead efforts to maintain our positive culture by promoting fair and consistent treatment of colleagues, taking a human-centred approach to help resolve workplace issues, and collaborating with our knowledgeable local teams to ensure compliance with relevant employment laws and regulations.

You will assist in managing and implementing a range of Group HR policies, working alongside colleagues around the business to ensure alignment with our culture and values as well as with industry standards and legal requirements. You will support the central point of contact for HR investigations and assist in guiding colleagues, supporting investigating managers and decision makers with training, tracking and policy advice while also supporting the wider HR community and legal team with all aspects of colleague relations.

This role offers an opportunity to contribute to enhancing the colleague experience at Informa by helping us foster a culture of trust and collaboration whilst continuing to build an inclusive, productive and supportive workplace.

Key responsibilities

• Policy Implementation and Support
  • Support the review and update of Group HR policies, procedures, and guidelines to ensure they reflect Informa's culture and values.
  • Review policies and procedures which aren’t currently Group wide with a view of creating one policy which is applicable to all where possible.
  • Assist in monitoring changes in employment laws and regulations to help ensure policies remain current.
  • Help track trends in workplace concerns internally and externally to inform policy revision opportunities.
  • Work with our centres of excellence as required to create comprehensive and inclusive policies.
• HR Grievance Management Process
  • Support the management and continuous improvement of Informa's approach to handling colleague grievances.
  • Work with the divisional HR teams and manage the Respect at Work Investigations process for the UK and US.
  • Develop and maintain investigation guides, toolkits and template documentation for use in HR investigations.
• Triage and Investigations Support
  • Assist in facilitating the investigations triage process, ensuring appropriate colleague involvement.
  • Provide support throughout the investigation process, helping with communications, investigation plans, interview preparation, and report writing.
  • Support alternative dispute resolution approaches for inappropriate cases.
  • Assist with investigations as an Investigator on an ad hoc basis, when required.
• Training and Guidance
  • Lead on the delivery of training programmes on various aspects of colleague relations, with focus on investigations.
  • Help communicate policy changes and employment law updates to relevant audiences.
• Data and Reporting
  • Lead on the utilization of the Convercent platform for logging and tracking HR grievances.
  • Generate quarterly reports on grievance trends, issues, and resolution outcomes.
  • Analyze data to identify opportunities for policy adjustments, targeted training and process improvement.
• Colleague Support
  • Provide confidential guidance and support to colleagues, managers, and HR where needed.
  • Build and maintain relationships with the HR community and AllInforma networks to capture colleague feedback.

Experience

• Experience in colleague relations including HR investigations, employment law, or a related field.
• Good conflict resolution and communication skills.
• Strong interpersonal abilities.
• Ability to work in an international environment within a complex divisional structure.
• Commitment to maintaining confidentiality with sensitive information.
• Analytical mindset.
• Good organizational skills.
• Awareness of relevant employment laws and regulations is beneficial.

We believe that great things happen when people connect face-to-face. That’s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.