Workday Systems and Data Analyst - 18months FTC in City of London

At Informa, no two days and no two people are the same, and you will find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data‑driven services and academic research. We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

This role is based in our 5 Howick Place office.

Role Overview

As a Workday Systems and Data Analyst, you’ll be an integral part of the HR Workday Team, ensuring the smooth day‑to‑day management and support of Workday and related systems. You’ll be the go‑to expert for functional and technical support, solving system issues with precision and driving self‑service adoption across the organization. Your role will focus on delivering accurate, reliable information through standard and custom reports across all Workday modules.

Key Purpose

• Deliver expert functional and technical support for Workday systems.
• Identify and resolve system issues with accuracy and efficiency.
• Champion self‑service adoption across the organization.
• Act as a trusted techno‑functional analyst for HR system projects and initiatives.
• Ensure employee data is accurate, secure, and accessible.

Key Accountabilities

System Support & Maintenance

• Act as the first point of contact for Workday inbox queries, providing timely and effective support.
• Manage Workday report requests, inquiries, and issues with confidence and clarity.
• Track transaction activity and follow up to ensure smooth operations.
• Maintain and support data structures, business processes, and plans within Workday.
• Create and execute Enterprise Interface Builders (EIBs) to streamline processes.
• Ensure data integrity and accuracy within Workday systems.
• Support the rollout of annual Workday tasks, such as performance review cycles.
• Participate in bi‑annual Workday release cycles, ensuring updates are implemented seamlessly.
• Monitor weekly access for new starters to internal and external platforms.

Documentation & Training

• Share knowledge and provide training to team members, empowering them to use Workday effectively.
• Develop and maintain user guides, process maps, and a comprehensive document library.

Reporting & Analytics

• Manage and maintain the global reporting catalog, ensuring reports are accurate and up‑to‑date.
• Respond to ad‑hoc reporting requests with precision and speed.
• Safeguard data integrity for absence and time tracking records.
• Collaborate with internal partners to understand requirements and recommend best practices.
• Assist report writers in making minor updates to reports.
• Oversee the lifecycle of reports, including cataloging, versioning, and deprecation.

Project Support

• Provide support for ad‑hoc projects, contributing your expertise to ensure success.
• Administer system integrations, both internal and external, with attention to detail.
• Play a key role in planning and executing Workday updates and releases.

Technical Knowledge

• Solid understanding of Workday HCM functionality and HR processes.
• Proficiency in Workday Reporting, including creating and maintaining calculated fields.
• Ability to work with both structured and unstructured data.
• 1–2 years of experience as an HRIS Analyst specializing in Workday HCM.
• Familiarity with Excel is a plus.

Professional Skills

• Exceptional attention to detail, ensuring high‑quality and accurate work.
• Strong stakeholder management and influencing skills, building trust and collaboration.
• Clear and confident verbal and written communication skills.
• Self‑motivated, with the ability to plan and deliver work independently.
• Proven ability to maintain confidentiality and discretion.
• Analytical mindset with experience in turning business needs into technical solutions.
• Skilled at managing multiple tasks and meeting deadlines in a fast‑paced environment.

Compliance & Data Management

• Experience in data auditing, ensuring accuracy and compliance.
• Understanding of GDPR standards and their application in HR systems.
• Strong organizational skills to manage complex data and processes effectively.

Why Join Us?

At Informa, we value expertise, accuracy, and collaboration. As a Workday Systems and Data Analyst, you’ll play a vital role in ensuring our HR systems run smoothly, empowering teams across the organization with reliable data and insights. You’ll thrive in a fast‑paced environment where your skills and ideas are valued, and you’ll have the opportunity to make a meaningful impact every day.

We believe that great things happen when people connect face‑to‑face. That’s why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.

Our benefits include:

• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

At Informa, you will find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.