Informa Festivals is seeking a Customer Success Manager in London to drive adoption and value of the LIONS Intelligence portfolio for agencies, brands and media owners in the EMEA region. You will collaborate with the Account Management team to onboard clients and train them in our product suite.
The role focuses on increasing product usage, renewals and cross-sell opportunities, with daily engagements by meetings, calls, and workshops to prove value.
#J-18808-LjbffrCustomer Success Manager — Onboarding, Growth & Renewals employer: Informa Festivals
Informa Festivals is an exceptional employer, offering a vibrant work culture that prioritises flexibility and community engagement. With a strong focus on employee growth through bespoke training and a supportive environment, team members can thrive while contributing to innovative B2B events. Located in a dynamic industry, employees enjoy the opportunity to collaborate globally and make a meaningful impact in the advertising and marketing sectors.
