Company DescriptionDo you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
You'll work with leading brands and be exposed to world-shaping innovations.
You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world.
We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. About Informa TechTargetInforma TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients.
We provide our customers with: Trusted information that shapes the industry and informs investmentIntelligence and advice that guides and influences strategyAdvertising that grows reputation and establishes thought leadershipCustom content that engages and prompts actionIntent and demand generation that more precisely targets and convertsOur organization is committed to sustainability, diversity, wellbeing, and ethical working practices.
Visit and follow us on LinkedIn. For more information, visit and follow us on LinkedInOmdia, part of Informa TechTarget, Inc. (Nasdaq: TTGT), is a leading technology research and advisory group.
With deep expertise in technology markets, grounded in insightful conversations with industry leaders and supported by hundreds of thousands of data points, Omdia's strategic market intelligence is our clients' competitive advantage.
From R&D to ROI, we identify the most promising opportunities to drive the industry forward. Our more than 300 analysts and consultants cover more than 200 technology markets across 25 global research locations, delivering deep, actionable insight across sectors like AI, cybersecurity, channel, semiconductors, telecoms, consumer tech, and more.
Whether advising on product strategy, market entry, or competitive positioning, Omdia helps tech leaders make decisions that matter. Job DescriptionThis role is based in our 240 Blackfriars, London office. About the RoleAre you ready to lead a dynamic, high-performing team that drives excellence in content creation, delivery, and strategy? As the Director of Content & Publishing Operations, you will take ownership of our global content operations and lead our centralized team of content production professionals across editing, design, translation, platform usability, and multimedia.
This pivotal leadership role is responsible for producing and publishing research content while driving the continual evolution of tools, capabilities, systems, and processes that power our organization's strategic vision.
You'll set a comprehensive 3-year strategic plan underpinned by clearly defined goals and budgets aligned with business priorities and customer demands, while fostering a positive, engaged culture across globally distributed teams. Key ResponsibilitiesStrategic Leadership: Set strategic direction, operating objectives, and performance standards for the global function; develop long-term workforce planning, succession strategies, and capability development initiativesOperational
Excellence: Define and evolve the strategic operating model and organizational design, ensuring structures, workflows, governance, systems, and resource allocation align with business priorities and growth requirementsRisk
Management: Own operational risk management by proactively identifying capacity, delivery, process, technology, and organizational risks; implement mitigation strategies to ensure business continuityContinuous
Improvement: Oversee operational transformation initiatives that drive improvements across processes, systems, and ways of working to enhance quality, efficiency, and scalabilityStrategic
Partnership: Partner with senior stakeholders across Research, Consulting, Technology, Finance, and Operations to influence priorities, investment decisions, and organizational change initiativesPerformance
Management: Establish operational governance, performance frameworks, KPIs, and reporting mechanisms that drive accountability, transparency, and informed decision-makingTeam
Leadership: Provide inspirational leadership to managers and team leads, fostering a high-performance culture focused on engagement, development, and operational excellenceProject
Delivery: Support on-time delivery of high-quality, differentiated research projects—both syndicated and consulting—that exceed client expectationsWhat You'll DeliverStrategic review and optimization of content workflow processes and documentationTechnology-first strategic plans to unlock scalability and growth capabilitiesOrganization design evolution aligned with anticipated business needsTeam leadership decisions aligned with budget and strategic plansOptimized resource allocation for maximum efficiency and marginAnnual budget development and delivery for the functionQualificationsWhat We're Looking ForStrategic Leadership: Proven ability to operate at both strategic and operational levels with a track record in evolving and overseeing content production processesTechnical
Expertise: Experience with modern content management systems, analytics tools, and AI solutions; understanding of how technology transforms operationsProject
Management: Demonstrated ability to manage multiple complex initiatives simultaneouslyStakeholder
Management: Strong experience navigating matrix organizations, building consensus across diverse teams, and interacting confidently with senior stakeholdersIndustry
Knowledge: Previous exposure to research content, ICT industry intelligence, or research processes and methodologiesOperational
Excellence: In-depth knowledge of business processes that deliver content efficiently and cost-effectively at high qualityCommunication
Skills:
Excellent presentation, written, and verbal communication abilities with executive presence and attention to detailVendor
Management: Experience with vendor governance and strong negotiation skills; solid quantitative analysis capabilitiesAdditional InformationWe believe that great things happen when people connect face-to-face.
That's why we work in-person with each other, or with customers and partners, three days a week or more.
When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, colour, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch.
Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. xohmjla
When it's time for the next step, we encourage and support internal job movesTime out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the worldSummaryType: Full-timeFunction: Writing/EditingExperience level: Mid-Senior LevelIndustry: Online Publishing
Director, Content & Publishing Operations in Vauxhall employer: Informa Connect
At Informa TechTarget, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With a commitment to employee growth through bespoke training and mentoring, our team enjoys a supportive environment where they can thrive both personally and professionally. Located in a dynamic B2B technology space, we provide unique opportunities to engage with industry leaders and contribute to meaningful projects that shape the future of technology.
