Senior Product Manager

Informa helps the world work better. We enable people and organisations to grow by connecting them with valuable information, ideas and opportunities. We do this through specialist publications, events, training and market intelligence.

Informa Connect organises major branded annual events and operates specialist digital communities that are key convening places for a particular market.

We run around 800 events each year in over 60 countries, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses in Global Finance, Life Sciences and Pharma and in a number of other specialist markets.

Professionals in every specialist market have a need to meet, learn, network and be seen by peers and partners at their community’s most important events.

We create powerful and imaginative environments for businesses and professionals to connect and learn, and continually enhance our events with new features and innovative content and formats.

Our customers include delegates who pay to attend events and training. We also provide event-based and digital sponsorship and marketing opportunities for businesses looking to reach and connect with specialist communities.

Job Description

Informa Connect is seeking an experienced Senior Product Manager to lead our Life Sciences product portfolio, with a mandate to upgrade our product development approach and drive customer-centric innovation. As the Senior Product Manager you will be an independent strategic individual who can help put in place product development best practices, challenge existing thinking, and implement a robust customer centric approach.

You will collaborate with the Head of Product and various cross-functional teams to ensure seamless integration and alignment with our strategic goals.

Initial Priorities

1. Realign product development from a business-centric to a customer-first approach
2. Navigate and resolve conflicting stakeholder requirements and enable collaboration between the business and technology
3. Enhance user research capabilities
4. Drive strategic prioritization based on data-driven insights

Responsibilities

• Strategy & roadmap development: Collaborate with the Head of Product to implement Connect’s Product Development framework, define and develop the product vision, roadmaps, and measurable success metrics
• Requirement gathering and communication: Gather business requirements to inform new features and platform roadmaps
• Define user journeys, develop concepts, and validate prototypes
• Develop and communicate product strategies that balance business objectives with genuine customer needs

Roadmap Management

• Manage and prioritize product backlogs with a rigorous, evidence-based approach
• Develop compelling business cases for product enhancements and new initiatives, grounded in customer value and commercial potential
• Evaluate and manage third-party software providers to ensure optimal solution fit
• Work with head of product management to monitor spending vs. budget.

Relationship Management

• Work with stakeholders to adopt a customer-centric product development approach, using robust research and data as the foundation for decision-making
• Maintain a strong relationship with the technology team, ensure their understanding of the product strategy and their role to enable the execution of the roadmap through a smooth handoff of requirements. Maximize utilisation of allocated technology resources.
• Create detailed product reviews for the leadership team with clear recommendations, supported by: comprehensive user research, demonstrable customer benefits, concrete use cases and commercial implications.
• Serve as a strategic bridge between technical teams, senior leadership, and customer needs
• Confidently and professionally challenge proposed solutions that do not align with customer requirements
• Facilitate cross-functional alignment by creating clear, data-driven narratives that illustrate customer impact and business value

Analytics & Voice of Customer

• Conduct comprehensive user research to deeply understand customer workflows, pain points, and unmet needs
• Translate complex customer insights into clear user personas, detailed product briefs, and actionable roadmaps.
• Design and implement robust methods for continuous user feedback collection
• Contribute to and own OKRs and KPIs that reflect both customer satisfaction and business performance

Qualifications

Desired Competencies

• Strategic thinking balanced with tactical execution
• Ability to navigate complex stakeholder dynamics
• Good storytelling skills to communicate a product vision

Required Qualifications

• Demonstrated success in hands-on product management roles in complex, multi-stakeholder environments
• Demonstrated ability to implement product management frameworks
• Great communication and negotiation skills
• Analytical capabilities with a data-driven decision-making approach
• Experience in translating complex customer needs into actionable product strategies
• A background in Life Sciences or related complex B2B/B2C industries is a plus

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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