Overview
In this role you will lead a global content operations function, overseeing editing, design, translation, platform usability, and multimedia to publish research content. You will set a 3-year strategic plan, budgets, and align with business priorities through cross-functional collaboration. You’ll drive scalable processes, risk management, and continuous improvement across distributed teams. This is a chance to shape high-quality content delivery and operational excellence in a fast-moving tech media environment.
Pay / Benefits
- in-person and hybrid work options
- generous annual leave
- private medical cover
- ShareMatch scheme
- volunteering days with match funding
- training and courses access (LinkedIn Learning)
Responsibilities
- Set strategic direction and performance standards for the global function; plan workforce and capability development
- Define operating model, governance, and resource allocation aligned with growth
- Own operational risk management; implement mitigation for continuity
- Oversee continuous improvement across processes, systems, and ways of working
- Partner with senior stakeholders across Research, Consulting, Technology, Finance, and Operations
- Establish governance, KPIs, and reporting for accountability and decision-making
- Provide inspirational leadership to managers and team leads
- Support on-time delivery of syndicated and consulting research projects
Key requirements
- Strategic leadership in content production processes
- Experience with modern content management systems, analytics tools, and AI solutions
- Proven project management of multiple initiatives
- Stakeholder management across matrix organizations and senior stakeholders
- Industry knowledge in research content or ICT intelligence
- Operational excellence in cost-effective, high-quality content delivery
- Excellent communication skills with executive presence
- Vendor management and negotiation with quantitative analysis capabilities
- Stakeholder management
- Leadership and people development
- Communication and presentation skills
- Modern content management systems
- Analytics tools
- AI solutions for operations
Director, Content & Publishing Operations in London employer: Informa Connect
At Informa TechTarget, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With a commitment to employee growth through bespoke training and mentoring, our team enjoys a supportive environment where they can thrive both personally and professionally. Located in a dynamic B2B technology space, we provide unique opportunities to engage with industry leaders and contribute to meaningful projects that shape the future of technology.
