Digital Learning Coordinator (Instructional Design) in City of London

The Digital Learning team within Informa Connect develops and delivers online programmes to learners worldwide with a focus in the maritime, energy, security, legal, and financial sectors. Programmes include professional development courses and academic post-graduate qualifications in partnership with universities and academic institutions.

The Digital Learning Coordinator within the Instructional Design team coordinates content development with authors and colleagues to create online learning materials, administers the Moodle Virtual Learning Environment (VLE) and other learning tools and platforms, assists with onboarding new digital learning tools, and provides suggestions on how to enhance programme design and delivery.

The Role:

• Coordinate and create learning materials for online programmes
• Administer VLE and other learning technology platforms
• Onboard and support Subject Matter Experts (SMEs) and colleagues with learning platforms and content creation
• Provide support to the Digital Learning team and other business units within Informa

Main Duties & Responsibilities:

• Working alongside DL Portfolio Managers / Curriculum Developers in planning and developing structures, storyboards and learning materials for new online programmes
• Create and update online course materials for key programmes in a variety of formats as required, e.g. elearning, videos, screen recordings, webinars
• Manage multiple new course developments simultaneously across portfolios, ensuring timely delivery and high-quality outputs
• Provide recommendations for enhancing the overall learning experience of existing online programmes, including content quality and VLE functionality
• Ensure consistency in design, branding, and messaging across all learning content
• Administration and support for the VLE and other learning technology platforms including AI tools
• Provide guidance on best practice for content formats and setting up courses on the VLE
• Assist with onboarding of educational technologies to internal and external colleagues, creating support documentation/videos as required
• Assist with administration of new learning platforms as and when required

Qualifications:

• A keen interest in digital learning and enhancing students’ learning experiences through instructional design, particularly using modern education technologies
• Awareness of instructional design best practices and adult learning principles with application to online programme creation
• Experience in creating and editing online course materials
• Technical software competence and ability to quickly learn new applications
• Computer literate and proficient in the use of Microsoft Office applications especially Word, PowerPoint and Excel
• Strong command of written English and can demonstrate attention to detail
• Strong organisational skills with experience in coordinating multiple projects
• Proactive and organised with ability to plan own workload
• Creative problem-solving skills and a commitment to helping others
• Flexible to change, can multitask, and work to tight deadlines
• Demonstrate a professional approach with internal colleagues and external partners
• Work on own initiative and be a good team player
• Experience with Articulate 360
• Experience with education technologies
• Experience of creating and administering courses on Moodle

Additional Information:

We believe that great things happen when people connect face-to-face. That’s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.