Communications Manager (12-month fixed term contract)

Communications Manager (12-month fixed term contract)

• Full-time

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products, and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. We provide data and digital content that supports the flow of knowledge and transactions in markets.

The Corporate Communications team is responsible for managing the company’s reputation with external stakeholders, including the media, customers, and industry influencers, as well as internal communication across our diverse, global workforce of 3,700+ colleagues in 30 countries.

The Communications Manager will report into the VP Corporate Communication, leading on internal communications strategy for global HR initiatives, including Learning & Performance, recruitment, and new HR policies, as well as engagement activities. The role also business partners with the President – India, Middle East, and Africa (IMEA), and the regional leadership team across IMEA to support internal and external communications activities and align the strategy and messaging with divisional objectives.

The role includes responsibility for our internal intranet – Portal, which is hosted on Unily – and for our corporate social media accounts, namely LinkedIn, as well as designing and templating newsletters and building distribution lists in Poppulo.

The successful candidate will have experience working in a complex, international, matrix organisation, with excellent communication skills and the ability to take ownership of tasks from start to finish. We are a small and busy team, so being accurate and able to work to tight deadlines are essential.

Experience in managing media relations and skills in graphic design and video editing are desirable.

Job Summary/Responsibilities

• Lead internal communications strategy for global HR initiatives, working closely with global HR Director, regional HR representatives within IMEA, and global Head of Learning & Performance.
• Lead internal communications strategy for colleague engagement activities, including the annual IM Awards and the division’s participation in the Informa Awards, Walk the World, Inside Informa Pulse, and communications-led engagement activities within the division.
• Business partner with President – IMEA and regional leadership team to support with internal and external communications activities.
• Main point of contact for our internal intranet (Portal) and responsible for ensuring a regular feed of news stories, video content, and supporting internal teams with strategy for new Portal sites.
• Conduct training for new Portal editors and ensure that all sites are maintained and kept up to date by local editors.
• Prepare and send email communications, including template design and layout, using Poppulo.
• Manage the translation process and translation agency for internal communication.
• Train and mentor junior members of the team.
• Create and maintain distribution lists for internal communication, working alongside our HR team.
• Schedule cross-functional and company-wide townhalls, briefing sessions, and webinars and publicise them to colleagues across our internal channels.
• Manage external suppliers, such as AV support, videographers, etc.
• Support senior team with content for presentations, speaking opportunities, and team meetings.
• Support the wider Communications Team with ad-hoc duties.

The Communications Team is a central hub of information for the business – it’s important to be able to build relationships quickly, be proactive in finding out information, and be able to work in a fast-paced and ever-changing environment. The team is spread across London, New York, and Toronto, with stakeholders all around the world – so being comfortable working in a global team with people you may not meet in-person regularly is essential.

You need to be willing to pitch in and help with whatever is needed and take responsibility for the projects you own, while enjoying working in a fun, social environment.

Skills required

• Experience working in a complex, global, matrix organisation.
• Confident working with colleagues at a senior level.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Highly organised.
• Excellent proofreading skills.
• Good relationship builder.
• Highly proficient in PowerPoint.
• Experienced in using content management systems.
• At least two years’ work experience in a relatable field (PR, marketing, communications, journalism).
• Photo editing using Photoshop or other software.
• Experience with filming and editing video content.
• Experience in following corporate branding guidelines.
• Experienced in using social media in a B2B environment.
• A second language.

Candidates must be eligible to work in the country for which they are applying.

We work hard to make sure Life at Informa is rewarding, supportive, and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and most of us balance time in the office with time working remotely.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day, and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps, and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in, and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here .

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