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- Tasks: Drive operational excellence and improve systems in a dynamic manufacturing environment.
- Company: Join an expanding team at a successful company in Co. Antrim.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Why this job: Make a real impact by optimising processes and leading a dedicated team.
- Qualifications: 3+ years in manufacturing operations or supply chain management required.
- Other info: Opportunity to develop your own team and foster a culture of improvement.
The predicted salary is between 35000 - 40000 £ per year.
Job Location – Co. Antrim
Salary – £35K - £40K BOE
About the Company: Our client here at inform3 are currently recruiting for an Operations Support Manager to join their expanding and successful team. You will be responsible for driving its operational excellence and system improvements across manufacturing operations, ensuring processes, systems and infrastructure scale effectively to support continued business growth. This role combines hands‑on operational management with strategic systems development.
Roles & Responsibilities:
- Manage end‑to‑end customer order process ensuring accuracy, timeliness and customer satisfaction.
- Develop and maintain sales forecasts and production schedule inputs in collaboration with commercial and production teams.
- Lead contract review processes ensuring operational deliverability and risk management.
- Drive continuous improvement in operational systems, particularly Sage 200 and SICON ERP.
- Develop and maintain KPI reporting frameworks providing actionable insights for operational decision‑making.
- Identify and implement system enhancements to improve efficiency, accuracy and scalability.
- Oversee supply chain coordination ensuring material availability supports production schedules.
- Build supplier relationships and manage supply chain risk.
- Optimize inventory levels balancing service levels with working capital.
- Direct management of Admin team member with responsibility for their development and performance.
- Build and develop own team as business grows, with opportunity to expand function.
- Foster culture of accountability, continuous improvement and customer focus.
Essential Criteria:
- 3+ years’ experience in manufacturing operations or supply chain management.
- Strong systems aptitude with ERP experience.
- Demonstrated ability to drive process improvement and implement change.
- Excellent analytical skills with ability to translate data into actionable insights.
- Strong organizational and project management capabilities.
- Experience managing or coordinating across multiple stakeholders.
- Clear communicator comfortable working at all levels.
For more information about the role please feel free to contact Caolán on 0283 089 8345.
INFORM3 Recruitment is an equal opportunities employer.
Operations Support Manager in Carrickfergus employer: Inform3 Recruitment
Contact Detail:
Inform3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in Carrickfergus
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing and supply chain sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their systems, like Sage 200 and SICON ERP, so you can speak confidently about how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially around process improvement and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and mentioning something specific from your conversation can keep you top of mind for the hiring team. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Support Manager in Carrickfergus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support Manager role. Highlight your experience in manufacturing operations and supply chain management, and don’t forget to showcase your strong systems aptitude and ERP experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've driven process improvements and implemented change in previous positions.
Showcase Your Analytical Skills: Since this role requires excellent analytical skills, be sure to include examples of how you've translated data into actionable insights. This will demonstrate your ability to make informed decisions and drive operational excellence.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Inform3 Recruitment
✨Know Your Operations Inside Out
Make sure you understand the ins and outs of operations management, especially in manufacturing. Brush up on your knowledge of ERP systems like Sage 200 and SICON, as well as any relevant processes that could come up during the interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in past roles. Think of specific examples where your analytical skills led to process improvements or operational efficiencies, and be ready to share those stories.
✨Demonstrate Leadership Experience
Since this role involves team leadership, highlight your experience managing teams. Talk about how you've developed team members and fostered a culture of accountability and continuous improvement in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific operational challenges. Think through potential scenarios related to supply chain coordination or contract reviews, and prepare your thought process on how you'd tackle these issues effectively.
