At a Glance
- Tasks: Lead exciting IT projects and solve real technical challenges for loyal customers.
- Company: Dynamic company focused on building long-term relationships with clients.
- Benefits: Funded IT qualifications, health scheme, 21 days leave, and fun perks like a games room.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact while becoming the trusted IT expert for local businesses.
- Qualifications: Knowledge of Azure, Microsoft 365, networking, and a full UK driving licence.
The predicted salary is between 42500 - 42500 £ per year.
Don't want to spend every day staring at a ticket queue?
Here, you won’t just support projects; you’ll run them.
You’ll get to make a real impact on the business and gain the recognition you deserve.
You’ll be your customers’ IT hero - you're happiest when you're hands-on, building relationships and seeing the difference your work makes.
If variety is what you’re after, you’ll get it here by getting out to customers, leading projects and solving real technical challenges.
One day you'll be planning a Microsoft 365 or Azure migration, the next, you'll be on-site helping a customer roll out new infrastructure, solving a networking issue or recommending the best solution for their business.
You'll work directly with the business owners, have the freedom to get things done, and be trusted to make decisions.
The customer base is built entirely from referrals and recommendations, so you'll be supporting loyal local companies that value good service and long-term relationships.
You’ll also get to put your theory to the test and gain funded IT-related qualifications.
- What you'll be doing
- Leading IT projects, including Microsoft 365 and Azure migrations.
- Visiting customer sites across Warwickshire to install, configure and support IT systems.
- Troubleshooting and resolving technical issues both remotely and on-site.
- Building long-term relationships with customers and becoming their trusted IT expert.
- Supporting the Service Desk by responding to incidents and service requests.
- Installing, maintaining and repairing PCs, servers and network equipment. You’ll need knowledge of:
- Azure, 365 and Share Point
- Windows Server 2012–2019
- Networking, LAN, WAN and WLAN
- Firewalls and VPNs
- Plus, a full UK driving licence and your own vehicle (you’ll be paid for your mileage) The perks and benefits
- Funded IT qualifications and ongoing development.
- Westfield Health Wellbeing Scheme.
- 21 days' annual leave.
- Private parking.
- Cycle to Work Scheme.
- Secure bike storage and on-site showers.
- There’s a gym just around the corner.
- A games room, including air hockey! Working hours Monday to Friday, 9:00am to 5:30pm (37.5 hours per week with a one-hour lunch break)
Service Desk Manager in Royal Leamington Spa employer: Inform Recruitment Ltd
As a Service Desk Manager, you'll thrive in a dynamic environment where your contributions are valued and recognised. With a strong focus on employee development, including funded IT qualifications, and a supportive work culture that prioritises customer relationships, you'll enjoy a fulfilling career while making a tangible impact on local businesses in Warwickshire. The company also offers excellent perks such as a wellbeing scheme, flexible working hours, and fun amenities like a games room, ensuring a balanced and enjoyable workplace.
