At a Glance
- Tasks: Support IT projects, troubleshoot issues, and build relationships with customers.
- Company: Dynamic IT support company focused on customer satisfaction and hands-on work.
- Benefits: Funded IT qualifications, health scheme, 21 days' leave, and a modern office with a games room.
- Other info: Enjoy a fun workplace with a gym nearby and opportunities for career growth.
- Why this job: Become an IT hero, make a real impact, and enjoy a vibrant work environment.
- Qualifications: Knowledge of Microsoft Azure, 365, networking, and a full UK driving licence.
The predicted salary is between 31500 - 38500 £ per year.
Tired of being stuck in a ticket queue?
You're ready to step up, take on more responsibility, and get the recognition you deserve.
You'll get variety by getting out from behind your desk; visiting customers, supporting projects, and solving problems that matter.
You’ll be your customers’ IT hero. You're happiest when you're hands-on, building relationships and seeing the difference your work makes.
One day you'll be supporting a Microsoft 365 or Azure migration.
The next, you'll be on-site rolling out new infrastructure, untangling a networking issue, or advising a business owner on the right solution.
With a customer base built entirely from referrals and recommendations, you'll be supporting loyal local companies that value good service and long-term relationships.
You'll work directly with the business’s owners and alongside the Service Desk team, from their newly refurbished office - you're not a fan of remote working so that suits you perfectly anyway.
There will be the potential for funded IT qualifications, to help you in your role and to develop your career.
- What you'll be doing
- Supporting IT projects, including Microsoft 365 and Azure migrations
- Visiting customer sites across Warwickshire to install, configure, and support IT systems
- Troubleshooting and resolving technical issues, remotely and on-site
- Building long-term relationships with customers as their trusted IT expert
- Supporting the Service Desk with incidents and service requests
- Installing, maintaining, and repairing PCs, servers, and network equipment
- What you'll need
- Working knowledge of Microsoft Azure
- Working knowledge of Microsoft 365 and Share Point
- Experience with Windows Server 2012–2019
- Solid understanding of networking — LAN, WAN, WLAN
- Familiarity with firewalls and VPNs
- A full UK driving licence and your own vehicle (mileage will be paid)
- Why you'll want to stay
- Funded IT qualifications and ongoing development
- Westfield Health Wellbeing Scheme
- 21 days' annual leave
- Private parking
- Cycle to Work Scheme, with secure bike storage and on-site showers
- A gym just around the corner
- Swanky new and modern office
* A games room - yes, including air hockey!
- Hours
- Monday to Friday, 9:00am–5:30pm (37.5 hours/week, one-hour lunch)
IT Support Engineer - 2nd/3rd Line in Royal Leamington Spa employer: INFORM RECRUITMENT LTD
Join a dynamic team where your skills as an IT Support Engineer will truly shine. With a focus on hands-on problem-solving and building lasting relationships with local businesses, you'll enjoy a supportive work culture that values your contributions. Benefit from funded IT qualifications, a modern office environment, and a range of wellness initiatives, all while working in the vibrant community of Warwickshire.
