Customer Development Manager
Customer Development Manager

Customer Development Manager

Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead growth and develop strategic partnerships for CHARGESPOT in London.
  • Company: Join a fast-growing global tech company with an innovative culture.
  • Benefits: Enjoy flexible working hours, birthday leave, and essential tools provided.
  • Why this job: Make a real impact in a dynamic environment while shaping the future of CHARGESPOT.
  • Qualifications: Experience in sales or account management with strong commercial acumen.
  • Other info: Opportunity for career progression into senior roles in a supportive, inclusive workplace.

The predicted salary is between 36000 - 60000 Β£ per year.

INFORICH EUROPE Ltd., operator of the global CHARGESPOT power bank sharing platform, is looking for a commercially driven Customer Development Manager to lead growth across the London region. This is a Mid-level to Senior sales role with responsibility for developing strategic partnerships, delivering regional performance, and driving sustainable growth in installations, usage, and revenue. You will work with larger customers, multi-site operators, and enterprise partners, combining strong commercial planning with high-quality execution in the field.

The role suits someone who is confident operating at a strategic level, enjoys owning commercial outcomes, and thrives in a fast-paced, scale-up environment.

As Customer Development Manager, you will own the commercial performance of your region. You will move beyond individual site acquisition into building structured, long-term partnerships that deliver sustainable growth for both Inforich and its customers. You will work closely with senior decision-makers, negotiate commercial agreements, develop regional growth plans, and ensure that CHARGESPOT is consistently executed to a high standard across all key accounts.

This role requires strong commercial acumen, confidence with data, and the ability to translate insight into clear, actionable plans.

Key Responsibilities
  • Own and deliver regional targets across CHARGESPOT installations, active usage, and revenue growth.
  • Develop and execute growth plans aligned to commercial objectives.
  • Identify and secure partnerships with multi-site operators, enterprise accounts, and strategic venue groups.
  • Build and maintain strong, long-term relationships with senior customer stakeholders.
  • Negotiate and manage commercial agreements, renewals, and expansion opportunities.
  • Analyse regional performance data and turn insight into clear, actionable commercial strategies.
  • Ensure consistent, high-quality execution of CHARGESPOT across your territory, working closely with operations and support teams.
  • Partner with marketing and HQ teams to deliver campaigns, activations, and new product launches.
  • Act as a senior ambassador for Inforich in the market, setting standards of professionalism and customer experience.
Skills & Experience Required
  • Proven experience in field sales, account management, or business development.
  • Strong commercial acumen, with confidence in pricing, negotiation, and contract management.
  • Ability to influence and build credibility with senior stakeholders.
  • Strong analytical skills and confidence working with performance data.
  • Full UK Driving Licence.
Preferred
  • Experience managing multi-site, enterprise, or strategic accounts.
  • Background in hospitality, FMCG, technology, or services.
  • Experience working in a fast-growth or scale-up environment.
  • Experience owning regional targets and delivering against commercial KPIs.
Working Conditions
  • Hybrid structure (Mostly field based with meetings in London office).
  • Birthday leave.
  • Flexible working hours (core team meetings and occasional event attendance required).
  • Laptop, mobile device, and essential business tools provided.
  • Inclusive, international, and startup-like work culture.
Why Join INFORICH?
  • Be part of a fast-growing global tech business expanding across Europe.
  • Gain hands-on experience scaling a market from the ground up.
  • Build a strong foundation for progression into senior sales or account management roles.
  • Play a visible role in shaping how CHARGESPOT grows in the UK.

INFORICH is proud to be an equal opportunity employer. We believe diverse perspectives drive innovation and actively encourage applications from underrepresented backgrounds.

Customer Development Manager employer: INFORICH EUROPE

Inforich Europe Ltd. offers an exceptional work environment for the Customer Development Manager role, characterised by a dynamic and inclusive culture that fosters innovation and collaboration. Employees benefit from flexible working hours, hybrid structures, and opportunities for professional growth within a fast-paced scale-up environment, making it an ideal place for those looking to make a meaningful impact in the tech industry. Join us in shaping the future of power bank sharing across London while enjoying a supportive atmosphere that values diverse perspectives.
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Contact Detail:

INFORICH EUROPE Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Development Manager

✨Tip Number 1

Network like a pro! Attend industry events, meet-ups, and conferences where you can connect with potential employers and other professionals. Don’t be shy; introduce yourself and share your passion for customer development!

✨Tip Number 2

Leverage LinkedIn to showcase your expertise. Share insights about the industry, engage with posts, and connect with decision-makers in companies you're interested in. A strong online presence can make you stand out!

✨Tip Number 3

Prepare for interviews by researching the company and its competitors. Understand their market position and think about how you can contribute to their growth. Tailor your pitch to show how your skills align with their goals.

✨Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can drive growth. Make sure your application reflects your commercial acumen and experience in building partnerships.

We think you need these skills to ace Customer Development Manager

Field Sales
Account Management
Business Development
Commercial Acumen
Negotiation Skills
Contract Management
Analytical Skills
Data Analysis
Relationship Building
Stakeholder Management
Strategic Planning
Performance Management
KPI Management
Influencing Skills
Experience in Fast-Growth Environments

Some tips for your application 🫑

Tailor Your CV: Make sure your CV speaks directly to the role of Customer Development Manager. Highlight your experience in sales, account management, and any relevant achievements that showcase your commercial acumen.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the responsibilities outlined in the job description.

Showcase Your Analytical Skills: Since the role requires strong analytical skills, don’t forget to mention any experience you have with data analysis. Share examples of how you've turned insights into actionable strategies in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at INFORICH EUROPE

✨Know Your Numbers

As a Customer Development Manager, you'll need to demonstrate your strong commercial acumen. Brush up on key metrics related to sales performance, regional growth targets, and customer acquisition costs. Be ready to discuss how you've used data to drive decisions in past roles.

✨Build Your Pitch

Prepare a compelling pitch that showcases your experience in developing strategic partnerships. Think about specific examples where you've successfully negotiated commercial agreements or built long-term relationships with senior stakeholders. This will show your confidence and ability to influence decision-makers.

✨Research the Company

Dive deep into Inforich and the CHARGESPOT platform. Understand their market position, competitors, and recent developments. This knowledge will not only help you answer questions but also allow you to ask insightful ones, demonstrating your genuine interest in the role and the company.

✨Practice Situational Questions

Expect situational questions that assess your problem-solving skills and ability to handle challenges in a fast-paced environment. Prepare examples from your past experiences where you've turned insights into actionable strategies or managed complex accounts effectively.

Customer Development Manager
INFORICH EUROPE

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