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For Companies At a Glance
- Tasks: Support onboarding of new partners, organise training sessions, and manage project timelines.
- Company: Join inforcer, a leading cybersecurity solutions provider with a focus on innovation.
- Benefits: Enjoy flexible working hours, competitive leave, and opportunities for professional growth.
- Why this job: Make a real impact in the cybersecurity sector while developing your skills.
- Qualifications: Experience in project management and strong communication skills preferred.
- Other info: Be part of a diverse team that values collaboration and celebrates achievements.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security and driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be enforced in every MSP!
The Role
We are seeking a partner focused, organised and dynamic junior Implementation Manager to join our growing team. This person will support the onboarding of new MSP partners, organise webinars and classroom training sessions and maintain valuable documentation. The ideal candidate will have a strong background in managing project timelines, and ensuring high levels of client satisfaction. Technical expertise—particularly within the Microsoft stack—is preferred but not required.
Key responsibilities include:
- Managing multiple implementations
- Hosting client webinars
- Supporting group training sessions
The successful candidate will be a proactive communicator, detail-oriented, and keen to develop their skills and experience in technology implementation. If this sounds like you, we’d love to hear from you!
What You’ll Be Doing
- Webinars: Plan, book and co-host client facing webinars to increase their knowledge of the Inforcer platform as well as ad hoc topics.
- Classroom sessions: Organise, plan and support client facing classroom training sessions and assist the implementation team with delivery of sessions.
- Implementation: Support the delivery of multiple implementation sessions, managing the project and client communications.
- Documentation: Proactively updating & creating documentation, creating video content for internal training as well as customer facing; this includes staying up to date with latest feature updates to the Inforcer platform.
- Technical Expertise: Apply technical knowledge to troubleshoot issues and provide solutions during the implementation process. Expanding Microsoft knowledge, and completing SC-900.
- Client Engagement: Work closely with clients to understand their needs and ensure that our solution meets their expectations and business requirements.
- Client Satisfaction: Ensure client satisfaction throughout the implementation process and upon its completion.
- Process Improvement: Help drive improvements to onboarding processes and the overall client experience.
What We Can Offer You
- You Time: Competitive annual leave allowance.
- Work-Life Balance: Flexible working hours and hybrid/remote working options to support a healthy work-life balance.
- Regular Team Socials: We celebrate our team, our milestones, and our new businesses with social events every month.
- Investing in Your Future: We encourage a growth mindset through proactive development opportunities, such as continuous learning opportunities, professional training programs, and career advancement paths.
- Inclusive Environment: A supportive and inclusive workplace that values diversity and encourages collaboration and innovation.
- Employee Recognition: Programs to recognise and reward employees for their contributions and achievements.
Skills We Need For This Role
- Some experience as an Implementation Manager or project management would be advantageous.
- Strong project management and client communication skills.
- Previous experience in general administration is essential.
- High levels of organisation. Able to organise and plan busy implementation schedules.
- Proactive approach to problem-solving and continuous improvement.
- Experience contributing to video and educational content would be valuable.
- Strong ability to maintain technical documentation and process.
- Ability to thrive in a fast-paced, collaborative environment.
- Self-starter with the ability to make an impact quickly and drive self-accountability.
- Ability to meet deadlines, and maintain high attention to detail.
Don’t quite have all of these skills? Why not apply and our team can review your experience and fit for the role. We’d love to hear from you!
Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Junior Implementation Manager - UK employer: inforcer
Contact Detail:
inforcer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Implementation Manager - UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at inforcer or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and client engagement. We recommend using the STAR method to structure your answers—it's a game changer!
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, be ready to discuss them. Bring along examples of your work or even create a short presentation to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the inforcer team.
We think you need these skills to ace Junior Implementation Manager - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Implementation Manager role. Highlight any project management or client communication experience you have, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at inforcer. Be genuine and let your personality come through!
Showcase Your Communication Skills: As a Junior Implementation Manager, strong communication is vital. In your application, demonstrate your ability to convey ideas clearly and effectively. This could be through examples of past experiences or projects you've managed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at inforcer
✨Know the Company Inside Out
Before your interview, make sure you research Inforcer thoroughly. Understand their mission, values, and the specific solutions they provide in the cybersecurity sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Project Management Skills
As a Junior Implementation Manager, you'll need to demonstrate your project management abilities. Prepare examples from your past experiences where you've successfully managed timelines or client communications. Be ready to discuss how you can apply these skills to support multiple implementations at Inforcer.
✨Prepare for Client Engagement Scenarios
Think about how you would handle various client scenarios during the implementation process. Practice articulating your approach to ensuring client satisfaction and how you would proactively communicate with clients. This will highlight your proactive communication style, which is key for this role.
✨Be Ready to Discuss Technical Knowledge
While technical expertise isn't required, having a basic understanding of the Microsoft stack can set you apart. Brush up on relevant technologies and be prepared to discuss how you would troubleshoot issues during the implementation process. Showing a willingness to learn and grow in this area will impress your interviewers.
