At a Glance
- Tasks: Lead the transition of Managed Learning Services from contract to operational delivery.
- Company: Infopro Learning, a forward-thinking company focused on innovative learning solutions.
- Benefits: Opportunity to travel, work with global teams, and develop your leadership skills.
- Other info: Join a pipeline for exciting upcoming opportunities and grow your career with us.
- Why this job: Shape the future of learning services and make a real impact in a dynamic environment.
- Qualifications: Experience in managed services transitions and strong project management skills required.
The predicted salary is between 59400 - 72600 £ per year.
Infopro Learning is building out our Managed Learning Services (MLS) practice and looking for experienced Transition Leads to join our pipeline for upcoming engagements. When a new MLS partnership launches, this role builds the operating model that turns it from a signed contract into a fully functioning delivery team, typically covering an onsite team alongside an India-based offshore team.
Each engagement is a hands-on build spanning discovery, design, and implementation. You'll be accountable for closing structural gaps, building supporting systems, and deploying the technology and automation that let the operation run and scale, handing off a documented, sustainable operating model ready for steady-state management by the end of hypercare.
We're ideally looking for candidates based in the UK who are open to travel as engagements require. This posting isn't tied to a single client or start date. We have several MLS opportunities on the horizon and want to build relationships now with Transition Leads we can bring on as they come through.
What you'll do:
- Assess a client's current people, processes, technology, and tools to identify gaps, redundancies, and integration needs
- Design the service delivery architecture and operationalize onsite and offshore teams
- Map and deploy workflow automation and AI integration across intake, project management, content, and reporting
- Stand up the Design Studio and Content Factory models, including staffing approach, process, and technology
- Design and implement a standardized onboarding program for distributed teams
- Implement service management processes, governance cadence, and performance reporting
- Monitor performance through hypercare, gather stakeholder feedback, and hand off to steady-state operations
Job requirements:
- Proven experience leading MLS or managed services transitions, from scoping through implementation (non-negotiable)
- Strong program and project management skills, including governance structures and stakeholder management
- Experience with organizational design and operating model architecture
- Experience building and hiring teams in emerging markets, India preferred
- Experience designing and executing onboarding programs for distributed or offshore teams
- Working familiarity with LMS/LXP platforms, authoring tools, and content management systems
- Demonstrated experience implementing workflow automation and integrating AI capabilities into operations
- Strong documentation and reporting discipline; comfortable with senior client stakeholders
- Ability to operate independently as a contractor while integrating closely with Infopro teams
- Ability to travel and work onsite internationally as engagements require
If you've built managed services operations from the ground up and want to lead one from discovery through go-live, we'd like to hear from you. Apply below to join our Transition Lead pipeline.
Transition Lead – Managed Learning Services (MLS) | Contract | UK-based, travel required in London employer: Infopro Learning
Infopro Learning is an exceptional employer, offering a dynamic work culture that prioritises innovation and employee growth. With a focus on unlocking human potential, employees benefit from competitive compensation, structured coaching, and the opportunity to lead the launch of an AI-powered skills platform, all while enjoying the flexibility of a home-based role in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Transition Lead – Managed Learning Services (MLS) | Contract | UK-based, travel required in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Infopro Learning. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Infopro Learning.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Infopro Learning.
We think you need these skills to ace Transition Lead – Managed Learning Services (MLS) | Contract | UK-based, travel required in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Infopro Learning and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Infopro Learning
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Infopro Learning will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Infopro Learning.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Infopro Learning.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Infopro Learning. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
