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- Tasks: Research current construction projects using various communication sources to generate opportunities.
- Company: Join Infopro Digital, a leading B2B group in information and technology.
- Benefits: Enjoy a competitive salary, hybrid working, extra holidays, and a vibrant company culture.
- Other info: Dynamic environment with excellent training and career growth opportunities.
- Why this job: Make an impact in the construction industry while developing your research skills.
- Qualifications: 2 years' experience in outbound calling and strong communication skills required.
The predicted salary is between 25000 - 25000 £ per year.
Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Researcher on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.
Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 20 countries.
The Researcher role consists of researching current construction projects to an elevated level using the telephone, internet, and other communication sources to generate opportunities for our customers. You will receive a 6‑month induction, including continuous training from a resolute Research Training Manager which includes 1:1 training, workshops, on‑the‑job coaching, training and development.
Key Accountabilities- Researching current construction projects to a high level using the telephone, internet, and other communication sources to generate opportunities for our customers.
- Interacting directly with customers through our internal CRM systems to answer queries on project information.
- Managing your own workload to ensure project information is current, accurate and delivered in a timely manner to meet department expectations.
- Achieving KPI measures around project volume and quality of data gathered.
- Liaising with other colleagues within the business.
- Building relationships with contacts within the construction industry.
- Minimum of 2 years’ experience in an outbound calling role, this could be in Research, Debt Collection, Account Management, Sales.
- GCSE pass in Maths and English – Grade C or above (or equivalent qualification).
- Effective Communicator.
- Active listener.
- An excellent telephone manner.
- Experience working towards and achieving KPI’s.
- Resilience and great work ethic.
- Dedication and commitment to producing consistently high-quality output.
- Team player, with a sound understanding of the role you can play in helping the wider team to succeed.
- Attention to detail.
- Excellent organisational and time management skills.
- Proficiency in MS Office, including Word, PowerPoint, and Excel or similar.
- Experience of using CRM systems.
- Salary: £25,000 per annum.
- 3pm finish on a Friday.
- Hybrid working for everyone.
- 25 to 30 days holiday.
- Day off for your birthday.
- Purchase extra holidays.
- Volunteering days.
- Pension and Life Assurance.
- Great company culture that offers professional development, training and regular social events.
We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
Researcher employer: Infopro Digital
Contact Detail:
Infopro Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Researcher
✨Tip Number 1
Get to know the company inside out! Research Barbour ABI and Infopro Digital, their projects, and their culture. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since the role involves a lot of outbound calling, make sure you’re comfortable chatting with people. Role-play with friends or family to build your confidence and refine your pitch.
✨Tip Number 3
Network like a pro! Connect with industry professionals on LinkedIn and engage in relevant discussions. This can open doors and give you insights into the construction sector that you can use during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Barbour ABI.
We think you need these skills to ace Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Researcher role. Highlight your experience in outbound calling and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the construction industry and how your background makes you a perfect fit for Barbour ABI. Let us know what excites you about this opportunity!
Show Off Your Communication Skills: Since the role involves interacting with customers, make sure to showcase your effective communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see that you can engage with clients confidently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Infopro Digital
✨Know Your Stuff
Before the interview, dive deep into Barbour ABI and its role in the construction industry. Familiarise yourself with their products, especially the construction project leads. This will not only show your genuine interest but also help you answer questions more effectively.
✨Practice Your Pitch
Since the role involves outbound calling, practice your telephone manner. Role-play common scenarios you might encounter during calls. This will boost your confidence and help you communicate clearly and effectively during the interview.
✨Showcase Your Skills
Be ready to discuss your experience with CRM systems and how you've achieved KPIs in previous roles. Prepare specific examples that highlight your attention to detail and organisational skills, as these are crucial for the Researcher position.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the training process at Barbour ABI. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and grow within the company.