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- Tasks: Support scientists by maintaining lab PCs and troubleshooting devices.
- Company: Join a leading company in scientific innovation based in Stevenage, UK.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and learning.
- Why this job: Be part of a team that directly impacts scientific research and innovation.
- Qualifications: 8+ years in End-User Computing; strong troubleshooting and communication skills required.
- Other info: This role is onsite, 5 days a week, and inside IR35.
The predicted salary is between 36000 - 60000 £ per year.
Location: Stevenage, UK
Onsite (5 days)
Job Purpose and primary objectives:
The Lab Engineering position requires a skillful Engineer familiar with supporting scientists with laboratory PCs, instrumentation, and devices. Lab Engineers are focused on maintaining operational computer systems for the scientists they support, joining newly-supplied hardware to the network, securing and hardening devices, and generally facilitating the needs of the business.
Key responsibilities:
- Assist in maintaining existing computer infrastructure of 5000 Lab Environment PCs globally.
- Image/Onboard new computers into the domain and onto the network.
- Secure and protect new and existing hardware.
- Consult with the business as they require assistance with their equipment.
- Troubleshoot and implement data flows for scientific instruments.
Key Skills/Knowledge:
- Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues.
- Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload.
- Understanding of Networking concepts, such as network topography, VLANs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of Firewalls.
- Familiarity with the OSI model and how to troubleshoot different network layers.
- Knowledge and understanding of Active Directory required.
- AGILE ways of working necessary.
- Background with computer security.
- Previous experience with validated systems (GxP) a plus.
- Familiar with ticketing systems such as Service-Now a plus.
- Microsoft Excel skills a plus.
- Business Analyst experience would be a bonus.
Personal Skills:
- Must have outstanding communication skills.
- Candidate must be a team player.
- Self-starter, attention to detail, and willingness to learn new things a must.
- Must be willing to follow documented processes and procedures.
- Excellent organizational skills.
Experience required: 8+ years of experience in End-User Computing & Desktop Support.
LABWARE ENGINEER (Gxp) employer: Infoplus Technologies UK Ltd
Contact Detail:
Infoplus Technologies UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LABWARE ENGINEER (Gxp)
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Active Directory and ticketing systems like Service-Now. Being able to discuss these in detail during your interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight your troubleshooting skills by preparing examples of past experiences where you resolved complex technical issues. This will demonstrate your capability to handle the challenges faced in a Labware Engineer role.
✨Tip Number 3
Network with professionals in the field, especially those who have experience in GxP environments. They can provide insights and tips that could be beneficial for your application and interview process.
✨Tip Number 4
Prepare to discuss your experience with AGILE methodologies and how you've applied them in previous roles. This is crucial as it aligns with the working style expected in this position.
We think you need these skills to ace LABWARE ENGINEER (Gxp)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in End-User Computing and Desktop Support, especially any relevant skills related to troubleshooting, networking concepts, and computer security. Use specific examples that demonstrate your ability to support laboratory PCs and instrumentation.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Labware Engineer role and explain how your background aligns with the key responsibilities outlined in the job description. Mention your experience with validated systems (GxP) if applicable, and emphasise your communication skills and team player attitude.
Highlight Relevant Skills: When detailing your skills, focus on those mentioned in the job description such as troubleshooting, Active Directory knowledge, and familiarity with ticketing systems like Service-Now. Be sure to include any experience you have with AGILE methodologies and Microsoft Excel.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Labware Engineer position.
How to prepare for a job interview at Infoplus Technologies UK Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your troubleshooting skills in detail. Highlight specific examples where you've resolved complex issues related to device connectivity, network problems, or laboratory software. This will demonstrate your capability to handle the technical demands of the Labware Engineer role.
✨Familiarise Yourself with GxP Standards
Since previous experience with validated systems (GxP) is a plus, make sure you understand the principles behind these regulations. Be ready to explain how you have applied GxP standards in your past roles, as this will show your readiness for the responsibilities of the position.
✨Emphasise Teamwork and Communication
As a Lab Engineer, you'll need to work closely with scientists and other team members. Prepare examples that showcase your communication skills and your ability to collaborate effectively. This will help convey that you're not just technically proficient but also a great team player.
✨Demonstrate Your Organisational Skills
With the role requiring excellent organisational skills, be ready to discuss how you manage multiple tasks and priorities. Share specific strategies or tools you use to stay organised, especially in a fast-paced environment like a lab.
