At a Glance
- Tasks: Lead clinical coding operations and mentor teams while coding complex inpatient cases.
- Company: Join a leading healthcare provider focused on quality and innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration with healthcare professionals.
- Why this job: Make a real impact in healthcare by ensuring high-quality coding services.
- Qualifications: NCCQ Accredited Clinical Coder with 5+ years of experience required.
The predicted salary is between 60750 - 74250 £ per year.
Role Overview
We are seeking an experienced Clinical Coding - Delivery Manager to lead clinical coding operations, quality, and service delivery while remaining actively involved in the coding of complex inpatient cases across multiple specialties.
The role combines advanced clinical coding expertise with operational leadership responsibility for coding productivity, quality performance, workload management, SLA compliance, data governance, and client engagement.
The successful candidate will mentor coding teams, drive continuous improvement, and ensure delivery of high-quality coding services against agreed performance targets.
Key Responsibilities
- Clinical Coding
- Review and analyze patient records to accurately assign ICD-10 and OPCS-4 codes in accordance with national clinical coding standards and conventions.
- Independently code complex, high-acuity, and multi-specialty inpatient cases.
- Collaborate with clinicians to clarify diagnoses, procedures, and incomplete clinical documentation.
- Ensure coding accuracy, completeness, and compliance with established coding standards.
- Support coding quality improvement initiatives and best practice adoption across the team.
- Team Leadership & Workflow Management
- Provide technical guidance, mentoring, and support to junior clinical coders.
- Allocate coding workloads based on case complexity, specialty expertise, and team capacity.
- Monitor and manage coding backlogs to ensure timely turnaround and optimal resource utilization.
- Act as the escalation point for complex coding and operational issues.
- Delivery Management & Performance Monitoring
- Monitor daily coding throughput and productivity to ensure achievement of agreed monthly and annual FCE targets.
- Drive team performance to achieve and maintain a minimum 90% clinical coding accuracy target.
- Track coding volumes, backlog status, turnaround times, and operational KPIs.
- Prepare and present regular performance reports, SLA metrics, and service reviews.
- Identify and address operational risks, delivery challenges, and productivity bottlenecks.
- Governance & Compliance
- Ensure compliance with ICD-10, OPCS-4, clinical coding standards, information governance requirements, and patient confidentiality regulations.
- Enforce adherence to healthcare data security policies and quality assurance processes.
- Maintain accurate and auditable records of coding activities and operational performance.
- Client & Stakeholder Management
- Serve as the primary operational contact for client stakeholders and healthcare provider management teams.
- Manage day-to-day client communications and service review meetings.
- Resolve operational blockers and service delivery issues in a timely manner.
- Provide regular updates on coding performance, quality outcomes, backlog management, and continuous improvement initiatives.
Essential Qualifications
- NCCQ Accredited Clinical Coder (ACC) or equivalent recognized Clinical Coding Certification.
- Clinical Coding Standards Refresher Certification completed within the last 3 years.
- Degree in Life Sciences, Health Sciences, Nursing, Medical Sciences, or equivalent experience.
Essential Experience
- Minimum 5+ years of post-accreditation clinical coding experience.
- Proven experience coding inpatient episodes across multiple clinical specialties.
- Demonstrated experience coding complex clinical cases independently.
- Experience managing coding operations, productivity targets, and service delivery.
- Experience using EHR, PAS, Encoder, and other healthcare information systems.
- Experience working directly with clinicians and client stakeholders.
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Clinical Coding - Delivery Manager in England employer: Infoplus Technologies UK Ltd
As a Sybase DBA at our company, you will thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities for growth within the organisation, all while being located in a vibrant area that fosters both professional and personal enrichment. Join us to be part of a team that values your contributions and supports your career aspirations.
Contact Details:
Infoplus Technologies UK Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Coding - Delivery Manager in England
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We think you need these skills to ace Clinical Coding - Delivery Manager in England
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Infoplus Technologies UK Ltd.
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Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Infoplus Technologies UK Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Infoplus Technologies UK Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Infoplus Technologies UK Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Infoplus Technologies UK Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
