AWS Infra Support Engineer

Greetings !

About Us:

Infoplus Technologies UK Ltd, established in 2000, pioneers forward-thinking IT solutions in products, services, staffing, and digital transformation. Headquartered In Borehamwood, UK, we embrace Quality, Innovation, and Customer Empathy, offering a unique performance-pricing model to meet evolving digital needs.

Role: AWS Infra Support Engineer

Location: Solihull, UK

Work Mode : Hybrid 2-3 Days Onsite/ week and Occasional Visits to Croydon Based on Business Needs

Type: Permanent

Key Responsibilities:

• Provide hands-on support and maintenance for on-prem infrastructure, including network switches, firewalls, Windows desktops, and Linux operating systems.

• Adopt an automation-first approach using scripting languages such as Shell, PowerShell, and Ansible playbook.

• Support infrastructure patching and security vulnerability remediation.

• Diagnose and troubleshoot problems effectively.

• Develop and maintain secured environment practices.

• Manage L2/L3 customer support requests with strong interpersonal skills.

• Shadow the Solutions Team to assist in writing operational procedures supporting the project.

Essential Skills and Experience:

• 15+ years of experience in a professional, agile environment.

• Proficiency in Windows and Linux system administration, including building, hardening, and managing Linux operating systems.

• Experience in automating processes using Shell, Ansible, Python, and PowerShell scripting.

• Expertise in Juniper firewall configuration and patching.

• Proficiency in switch configuration and patching.

• Experience with MS Active Directory configuration and management.

• Hardware asset management, including printer configuration.

• Nexus security scanning.

• Monitoring using Grafana, Prometheus, Alert Manager and Node exporter.

• Back-up and restore monitoring/validation.

• Problem diagnosis, troubleshooting, and fixing through log aggregation and analysis.

• Experience with Git, Jira, Confluence, and ServiceNow for incident and change management.

Note: No Sponsorship will be provided for this role

Please share your CV to siva.s@infoplusltd.co.uk

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