Product Manager

About us:

At Infonetica, we empower the world’s leading researchers with an ecosystem of software products that make their lives easier, so they can focus on delivering the ground-breaking research of tomorrow. Supporting over 2 million research projects across 14 countries, we bring together thinkers, tinkerers, passionate software developers and inspiring technologists to help solve our customers’ challenges.

Together, we\’re united by a sense of pragmatism, purpose and a deeply held belief that digital products and technology alone won\’t transform or save the world: it\’s the people that count.

About you:

You are a Product Manager with at least 4 years of experience developing technology products, ideally for a B2B SaaS organisation. You are naturally curious and a strong communicator with a diverse skillset blending strategic thinking with practical execution. Ideally, you have first hand experience of the Research industry either in Higher Education, University Hospital or an independent research body such as a CRO.

Your strong analytical mindset and attention to detail enable you to deliver impactful features and products, and you will have the versatility to work on several features or products simultaneously, managing your time effectively to meet the needs of the business.

With a deep interest in AI, data, and reporting, you are passionate about leveraging technology to drive innovative solutions that make customers\’ lives easier.

The role:

Reporting into the Head of Product, you will work collaboratively across the business to develop and communicate a clear vision and strategy for products and features for which you are responsible.

Responsibilities will include:

• Determining the why, what, and when of a product or feature

• Conducting market research and developing a deep understanding of business trends and competition within our sector

• Conducting competitor benchmarking and identification value differentiators

• Definition of, and accountability for, product goals and metrics

• Define and lead product(s) strategy

• Lead product discovery to understand user pain points by talking to customers

• Achieve product-market fit for new products

• Development of go-to-market strategy by collaborating with other stakeholders

• Development of user stories and the translation of business goals and end user needs to product strategy

• Co-ordinate with Product Designer to design the product features adhering to modern design principles

• Coordination of cross-functional teams to ensure all team members are on the right page

• Decision-making using strategic thinking and guidance from the Product Team

• Collaboration across the Product, Engineering, Customer Success, and Sales & Marketing teams to ensure a strong and shared product vision

• Updating product material with new developments

• Supporting product demonstrations to potential customers

Core skills and experience:

• Understanding of the academic and/or clinical research industry and research administration

• Deep understanding of the product management lifecycle from idea / need to launch

• Strategic thinking

• Broad perspective to gather wide ranging functional requirements and distil them into a practical product strategy and roadmap

• Ability to balance customer needs, business value, and technical feasibility

• Ability to develop and communicate clear technical requirements

• Strong relationship management skills with the ability to manage product stakeholders both externally and internally

• Good understanding of UX/UI design principles

• Natural curiosity and desire to solve problems at the root cause

• Analytical mindset

• Knowledge of agile frameworks such as SCRUM and Kanban

• Familiarity with a variety of tools and software including the Atlassian suite, Figma, MS Office, Miro

• Minimum Bachelor’s degree level qualification in a technology, engineering, mathematics or business discipline

Salary & Benefits:

• Salary £60,000 – £65,000

• Bonus potential

• Visa sponsorship if required

• Private Healthcare

• Pension

• Flexiperks from Perkbox

Working Location:

The primary work location for the role is Esher (KT10 9SD), which is a 30-minute train ride from London Waterloo or just off the A3 if you are driving in. We are currently working three days a week in the office on Mondays, Tuesdays and Thursdays.