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For Companies At a Glance
- Tasks: Join us as an Associate Administrator to manage and optimise our digital platform using ServiceNow.
- Company: Thrive is a cutting-edge tech solutions provider focused on Cyber Security and Digital Transformation.
- Benefits: Enjoy a vibrant work culture, training opportunities, and the chance to build a rewarding career.
- Why this job: This role offers hands-on experience in IT management and a chance to solve real-world challenges.
- Qualifications: 0-2 years of ServiceNow experience or similar tools; strong problem-solving and communication skills required.
- Other info: A positive attitude and sense of humour are essential for thriving in our dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services help us stand out among our peers. Thrive seeks individuals who view their weekdays not just as 'a job' but as an opportunity to develop valuable skills that ignite their passion and lead to a career. If you thrive in a work-hard, play-hard environment and seek guidance, training, and experience to build a lucrative career, welcome to Thrive!
Position Overview
At Thrive, IT is our business, and ServiceNow is central to our digital platform and strategy. We utilize ITSM, ITOM, ITBM, and CSM to deliver world-class management over a CMDB of a thousand companies. We enable digital transformation through our customer portal and process automation from the workplace into the cloud. Our roadmap includes the new Now Experience, mobile and chat, AI capabilities, and continuous efforts to digitize repetitive work for our company and clients using code, flow, configuration, and integrations. Every ServiceNow team member has the opportunity to solve complex business, IT, and human challenges leveraging ServiceNow’s extensive technical capabilities.
Qualifications
- 0-2+ years of ServiceNow experience, preferably in: ITSM, CSM, Domain Separation, ITOM, ITBM, CMDB
- 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc.
- Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc.
- Experience coordinating tasks and managing projects.
- Ability to gather requirements from stakeholders and work with developers to implement solutions.
- Strong problem-solving skills.
- ITIL experience is a plus.
- Certified ServiceNow Administrator is a plus.
- Respectful and clear communication skills are essential.
- A positive attitude, self-awareness, humility, and a sense of humor.
- Relevant education that supports your decision-making and opinions.
- An appreciation for the fluidity and incompleteness of requirements.
Associate Administrator, Digital Platform employer: InfoHedge Technologies LLC
Contact Detail:
InfoHedge Technologies LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Administrator, Digital Platform
✨Tip Number 1
Familiarise yourself with ServiceNow's features and functionalities, especially in ITSM, ITOM, and CSM. Understanding these areas will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Thrive on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've solved problems or coordinated tasks. Highlighting your problem-solving skills and project management experience will resonate well with the hiring team.
✨Tip Number 4
Showcase your soft skills, particularly communication and teamwork. Thrive values a positive attitude and clear communication, so be ready to share examples of how you've effectively collaborated with others in past roles.
We think you need these skills to ace Associate Administrator, Digital Platform
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Thrive's corporate culture and values. Highlight how your personal work ethic aligns with their 'work-hard, play-hard' environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any work with ServiceNow or similar tools. Emphasise your problem-solving skills and project management experience, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of digital transformation. Mention specific experiences that demonstrate your ability to gather requirements and implement solutions.
Highlight Relevant Qualifications: If you have any certifications, such as a Certified ServiceNow Administrator, be sure to mention them prominently. Also, include any ITIL experience, as this is considered a plus for the position.
How to prepare for a job interview at InfoHedge Technologies LLC
✨Know Your ServiceNow Basics
Make sure you brush up on your knowledge of ServiceNow, especially ITSM, ITOM, and CSM. Be prepared to discuss how you've used these tools in the past or how you would approach using them in a new role.
✨Showcase Your Problem-Solving Skills
Thrive values strong problem-solving abilities. Prepare examples from your previous experiences where you successfully tackled challenges, particularly in project management or task coordination.
✨Communicate Clearly and Respectfully
Effective communication is key. Practice articulating your thoughts clearly and respectfully, as this will demonstrate your ability to work well with stakeholders and developers alike.
✨Embrace a Positive Attitude
Thrive looks for candidates who bring a positive attitude and a sense of humour to the workplace. Be yourself and let your personality shine through during the interview to show that you would fit into their vibrant culture.
