At a Glance
- Tasks: Join us as a Retail Customer Service Manager, delivering top-notch service and supporting daily operations.
- Company: Be part of the Entain family, a company that values learning and development.
- Benefits: Enjoy perks like transportation and meal allowances, plus medical assistance and training opportunities.
- Why this job: This entry-level role offers a chance to grow professionally in a supportive team environment.
- Qualifications: We seek enthusiastic learners with good communication skills and basic computer knowledge.
- Other info: Flexible hours across multiple sites make this a great fit for students!
The predicted salary is between 15600 - 24000 £ per year.
As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.
Requirements:
- Enthusiasm for learning and growing professionally.
- Good communication and organizational skills.
- Ability to work in a team.
- Basic computer skills.
Responsibilities:
- Assist in administrative and support activities.
- Answer calls and manage correspondence.
- Organize documents and maintain records.
- Participate in projects and support the execution of tasks.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Training and growth opportunities.
Retail Customer Service (CSM) 30hrs - Multi-site employer: Infoempregos
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service (CSM) 30hrs - Multi-site
✨Tip Number 1
Show your enthusiasm for learning during the interview. Share specific examples of how you've embraced new challenges in the past, as this aligns perfectly with our focus on professional growth.
✨Tip Number 2
Brush up on your communication skills by practising common customer service scenarios. Being able to demonstrate effective communication will set you apart from other candidates.
✨Tip Number 3
Familiarise yourself with basic computer applications that are commonly used in retail environments. This will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 4
Highlight your teamwork experience in your conversations. We value collaboration, so sharing instances where you've successfully worked in a team will resonate well with us.
We think you need these skills to ace Retail Customer Service (CSM) 30hrs - Multi-site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Customer Service Manager role. Emphasise your communication skills, teamwork experience, and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for learning and growing professionally. Mention specific examples of how you've demonstrated good communication and organisational skills in previous roles.
Highlight Relevant Skills: In your application, clearly outline your basic computer skills and any experience with administrative tasks. This will show that you are prepared for the responsibilities of the position.
Show Your Enthusiasm: Express your passion for customer service and your eagerness to contribute to the Entain family. Companies like Entain value candidates who are dedicated and proactive, so let your personality shine through!
How to prepare for a job interview at Infoempregos
✨Show Your Enthusiasm
Make sure to express your passion for customer service and your eagerness to learn. Companies like Entain value candidates who are proactive and dedicated, so let your enthusiasm shine through during the interview.
✨Demonstrate Communication Skills
Since good communication is key in this role, prepare to showcase your ability to convey information clearly. You might want to practice answering common interview questions out loud to ensure you articulate your thoughts effectively.
✨Highlight Teamwork Experience
Be ready to discuss your experiences working in a team. Share specific examples of how you've collaborated with others to achieve a goal, as this will show that you can thrive in a multi-site environment.
✨Prepare for Administrative Tasks
Familiarise yourself with basic administrative duties, as these will be part of your responsibilities. Think about any relevant experience you have with organising documents or managing correspondence, and be prepared to discuss it.