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For Companies At a Glance
- Tasks: Join us as a Retail Customer Service Manager, delivering top-notch service daily.
- Company: Be part of the Entain family, a company that values learning and development.
- Benefits: Enjoy transportation and meal allowances, plus medical assistance and training opportunities.
- Why this job: This entry-level role offers growth, teamwork, and a chance to make an impact.
- Qualifications: We seek enthusiastic learners with good communication skills and basic computer knowledge.
- Other info: Perfect for high school and college students looking to kickstart their careers!
The predicted salary is between 15600 - 24000 £ per year.
As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.
Requirements:
- Enthusiasm for learning and growing professionally.
- Good communication and organizational skills.
- Ability to work in a team.
- Basic computer skills.
Responsibilities:
- Assist in administrative and support activities.
- Answer calls and manage correspondence.
- Organize documents and maintain records.
- Participate in projects and support the execution of tasks.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Training and growth opportunities.
Retail Customer Service (CSM) 25hrs employer: Infoempregos
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service (CSM) 25hrs
✨Tip Number 1
Familiarise yourself with the company culture at Entain. Understanding their values and mission can help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your customer service skills. Since this role focuses heavily on delivering top-notch service, consider role-playing common customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current or former employees of Entain. They can provide valuable insights into the interview process and what the company looks for in a candidate, giving you an edge.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you, making a positive impression on the hiring team.
We think you need these skills to ace Retail Customer Service (CSM) 25hrs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Customer Service Manager position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your communication and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated your ability to work in a team and your eagerness to learn and grow professionally.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Infoempregos
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Share specific reasons why you want to work as a Retail Customer Service Manager and how you align with their values of learning and development.
✨Demonstrate Communication Skills
Since good communication is key in this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you effectively communicated with customers or team members.
✨Highlight Teamwork Experience
Be ready to discuss your experience working in teams. Provide examples of how you contributed to team success and how you handle challenges within a group setting, as teamwork is essential in this position.
✨Prepare for Administrative Tasks
Familiarise yourself with basic administrative tasks that may be part of the job. You could mention any relevant experience you have with managing correspondence or organising documents, which will show you're prepared for the responsibilities outlined in the job description.
