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For Companies At a Glance
- Tasks: Help customers solve problems and manage correspondence in a dynamic team environment.
- Company: Join a supportive company that values growth and development for its employees.
- Benefits: Enjoy perks like transportation and meal allowances, plus medical assistance.
- Why this job: Kickstart your career with hands-on experience and a chance to learn in a welcoming atmosphere.
- Qualifications: Good communication skills and a willingness to learn; basic computer knowledge is a bonus.
- Other info: Perfect for those looking to grow their career while making a difference.
The predicted salary is between 28800 - 43200 £ per year.
Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations to solve customer problems. If you are starting your career and are looking for an opportunity to learn and grow, this position is ideal for you. We offer a welcoming and challenging work environment.
Requirements:
- Interest in learning and growing in your career.
- Good communication and organization skills.
- Ability to work in a team.
- Basic computer knowledge is a plus.
Responsibilities:
- Assist in administrative and operational tasks.
- Provide customer service and manage correspondence.
- Organize and maintain updated documents.
- Participate in projects and provide general support.
Benefits:
- Transportation allowance.
- Meal allowance.
- Assistance medical.
- Training and development opportunities.
January Start - Customer Service Advisor - Polish Speaking employer: Infoempregos
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land January Start - Customer Service Advisor - Polish Speaking
✨Tip Number 1
Brush up on your Polish language skills! Since this role requires you to communicate effectively with Polish-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Showcase your interpersonal skills during any interactions. Whether it's a phone call or an informal chat, demonstrate your ability to empathise with customers and resolve their issues efficiently.
✨Tip Number 3
Familiarise yourself with common customer service scenarios. Understanding typical customer frustrations and how to address them can give you an edge in interviews and help you feel more prepared for the role.
✨Tip Number 4
Network with current or former customer service advisors. They can provide insights into the role and the company culture, which can be invaluable when preparing for your interview.
We think you need these skills to ace January Start - Customer Service Advisor - Polish Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any relevant experience in customer service. Emphasise your ability to solve problems and work in a team, as these are key qualities for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention your interest in learning and growing within the role, and provide examples of how you've successfully handled customer frustrations in the past.
Showcase Your Language Skills: Since this position requires Polish speaking abilities, make sure to highlight your language proficiency clearly in your application. If you have any certifications or experiences that demonstrate your language skills, include them.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Infoempregos
✨Showcase Your Communication Skills
Since the role requires high interpersonal and communication skills, be prepared to demonstrate these during the interview. Practice articulating your thoughts clearly and listen actively to the interviewer.
✨Highlight Your Teamwork Experience
This position values the ability to work in a team. Share examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Express Your Willingness to Learn
The job is ideal for those starting their careers, so emphasise your eagerness to learn and grow. Discuss any relevant training or courses you've taken that show your commitment to personal development.
✨Prepare for Customer Service Scenarios
Be ready to discuss how you would handle customer frustrations. Think of specific examples where you resolved issues effectively, showcasing your problem-solving abilities.
