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- Tasks: Support customers and assist with administrative tasks while learning on the job.
- Company: Join a dynamic team focused on nurturing talent and enhancing customer experiences.
- Benefits: Enjoy transportation and meal allowances, plus medical assistance and ongoing training.
- Why this job: Perfect for proactive learners seeking growth in a supportive environment with real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills!
- Other info: Ideal for high school and college students looking to kickstart their careers.
The predicted salary is between 24000 - 36000 £ per year.
Academy Co-ordinators (AC) – who are the Senior level contacts on the Customer side who will manage the learner cohort throughout their learning journey. We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!
Requirements:
- Willingness to learn and adapt to new challenges.
- Good verbal and written communication skills.
- Organization and responsibility.
- Basic knowledge of computer tools.
Responsibilities:
- Assist in customer service and administrative support.
- Manage and organize files and documents.
- Provide assistance with projects and day-to-day tasks.
- Perform support activities in various sectors of the company.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Continuous training and growth opportunities.
Customer Support Officer employer: Infoempregos
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Officer
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your responses during any interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your communication skills! Since good verbal and written communication is key for the Customer Support Officer role, consider engaging in conversations or even mock interviews with friends to boost your confidence.
✨Tip Number 3
Showcase your organisational skills by preparing a system for managing tasks or documents. You could create a simple project plan or a filing system to demonstrate your ability to stay organised, which is crucial for this position.
✨Tip Number 4
Be proactive in learning about customer service best practices. Research common challenges faced in customer support roles and think about how you would handle them. This will prepare you for potential questions and show your eagerness to learn.
We think you need these skills to ace Customer Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills, even if you don't have direct experience. Emphasise your communication skills, organisation, and willingness to learn, as these are key for the Customer Support Officer role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your proactive attitude and eagerness to adapt to new challenges. Relate your personal experiences or projects that demonstrate your ability to learn quickly.
Highlight Relevant Skills: In your application, specifically mention your basic knowledge of computer tools and any experience with customer service or administrative tasks, even if it's from volunteer work or school projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammar errors, and ensure that your documents are well-organised and clearly formatted to make a good impression.
How to prepare for a job interview at Infoempregos
✨Show Your Willingness to Learn
Since the role requires no previous experience, emphasise your eagerness to learn and adapt. Share examples of how you've tackled new challenges in the past, even if they were outside a work environment.
✨Demonstrate Communication Skills
Good verbal and written communication is key for a Customer Support Officer. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you successfully communicated with others.
✨Highlight Organisational Skills
The job involves managing files and documents, so be ready to discuss how you stay organised. You could mention any tools or methods you use to keep track of tasks and responsibilities.
✨Familiarise Yourself with Basic Computer Tools
While the job doesn't require advanced tech skills, having a basic understanding of common computer tools can set you apart. Brush up on your knowledge of software like spreadsheets and word processors, and be prepared to discuss your experience with them.
